Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

This is a Title 10 Excepted Service Appointment. Appointment is not to exceed 3 years with the possibility for extension.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All U.S. Citizens.

Duties

Project Management

• Participate in planning, execution, assessment, and improvement of the Field Study Program (FSP) to ensure that individual field studies and events exposing International Fellows to and providing them with a broad understanding of U.S.
• Oversees the arrangements and logistical support required to execute assigned field studies and events. To include requests for military airlift support, group commercial flight bookings, and arranging hotel agreements.
• Provides assistance and oversight to ensure the timely requisition, completion, processing, and disbursement of TDY orders, travel vouchers, and reimbursements.
• Seeks continual process improvement of project management processes to provide visibility of FSP planning and close-out status for all stakeholders.

Program Evaluation & Analysis

• Designs and implements holistic evaluation and assessment approach for ISMO programmatic and security cooperation objectives. Serves as subject matter expert on development of qualitative and quantitative program and project assessments, data analysis, and reporting.
• Creates visual, data-driven reports about program outcomes relative to objectives.
• Assesses data to formulate recommendations for program adjustments to address identified shortfalls and improve outcomes.
• Manages file organization system.
• Leads annual program review process, including collection, analysis, and presentation of program data relevant to academic outcomes, student assessments, and financial execution.
• Assists program manager in creating a 2-year plan regarding programmatic direction.

Financial Planning and Management

• Drives program processes and design tools for project budget development and reconciliation. Designs and implements processes for expenditure reconciliation, budget tracking, and spend-plan updating on monthly basis.
• Tracks availability of funds and manages submission and approval of purchase requests in DAI.
• Oversees FSP reporting to SATFA, including financial reports prepared by FSP Coordinators.
• Prepares out-year budget requirements to inform course tuition requirements and FSP rate requests for future years.
• Identifies ways to affect improvement in the effectiveness, efficiency, and economy of program financial operations.
• Performs tasks in the Defense Travel System (DTS) associated with the role of either the Organizational Defense Travel Administrator (ODTA) or Reviewing Official (RO). Obtain and administer a Centrally Billed Account (CBA) credit card and/or Government Procurement Card (GPC), ensuring proper authorizations have been received before creating an obligation; maintain documentation for all purchases, and coordinates with the NDU Resource Management Directorate (RMD) to reconcile monthly credit card statement in a timely manner.

Data management & visualization

• Design processes for and oversee management of ISMO program data using relevant database and tracking systems.
• Design visual data-driven analytic reports and presentation of FSP program academic objectives, assessments, and relevant financial data.
• Assist in database administration and coordination with NDU-wide database design and management.

Program Support

• Act as deputy to Field & Academic Studies Program Manager, providing overall program management support as required.
• Manage annual process to produce and submit student academic evaluation reports.
• Ensure timely delivery of academic support material to students.
• Create seminar and FSP travel assignments relevant to student interest, class diversity, and logistical requirements.
• Manage student-facing academic calendar and internal programmatic calendar and insure timely scheduling and notification of events.
• Develop and maintain library of academic site visits, program briefers, and supporting academic materials for all FSP engagements.
• Assist in administration of American Studies course Blackboard pages.
• Assist in scheduling and managing lecture hall and classroom reservations.
• Serve as ISMO-internal reviewing official for purposes of travel orders, purchase requests, hotel agreements, travel arrangements, and other contracts.
• Develop knowledge of and expertise in administration of security cooperation, travel, and other DOD policy relevant to the ISMO's programs.

Customer support

• Provide excellent support to IFs regarding travel arrangements, TDY reimbursement, and academic support during Field Study Programs.
• Provide training, mentorship, and support to ISMO and NDU colleagues participating in planning or attending FSP programs, including university senior leadership.
• Contributes to meeting the basic needs of IFs and accompanying families by providing advice, guidance, and/or briefings on: housing, transportation, finances, medical needs, school registration, and other administrative functions that promote a smooth transition to life in the U.S. as well as continual academic success at NDU.

Performs other duties as assigned.

Requirements

Conditions of Employment

• Must be able to obtain and maintain a T-3 / Secret level security clearance.
• The position is governed by 10 USC 1595 and NDUI 1416.0l dated March 2017.
• Must be able and willing to travel both domestically and internationally. Travel is seldom required. Less than 30 % of the time.
• The incumbent must be able to successfully obtain and maintain a Secret clearance.
• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or be exempt from Selective Service (see http://www.ssa.gov/)
• Direct Deposit: All federal employees are required to have direct deposit

Qualifications

REQUIRED QUALIFICATIONS

• Must have Bachelor's degree or higher in applicable degree program from a regionally accredited higher education institution. Master's degree preferred.
• Experience and/or training in quantitative and qualitative program assessment & evaluation, including survey design, focus group techniques, and data analysis.
• Experience in financial management, to include budget development, expenditure reconciliation, and reporting in compliance with established policy.
• Experience developing and implementing project management processes, including utilizing relevant project management and tools. Highly organized and process-oriented, with ability to support team members in adhering to project management processes.
• Demonstrated ability to analyze data, build reports to specifications required by various types of end-users, including experience using data visualization and presentation software.
• Experience working in fast-paced environment as member of high-performing team, with rigid deadlines and frequently changing circumstances. Demonstrated record of problem solving and mitigation for long-range and short-range challenges to planned activities.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education Requirement: Bachelor's degree from a regionally accredited institution of higher education or, international equivalent.

Official transcripts will be required at time of selection to verify educational requirements are met.

Additional information

NDU has a comprehensive benefits package that includes retirement, social security, and thrift savings; health, life, and long term care insurance; paid vacation, sick leave, and holidays. NDU employees enjoy flexible work schedules, transit subsidy, and the opportunity to telecommute.

Background or Security Investigation: This is a Non-critical Sensitive position which requires a background investigation. The individual selected for this position is required to obtain and maintain a Secret security determination to occupy a Non-critical Sensitive position within the agency as a condition of employment.

Initial Probationary Period: You will be required to serve an initial probationary period of 18 months.

Supervisory Probationary Period: You will be required to serve an supervisory probationary period of one year if one has not already been completed.

Reemployed Annuitants: Department of Defense has the authority to hire annuitants without reduction in pay. For more information, go to: http://www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf

All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-4434 for assistance.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

To qualify, you must meet the education and experience requirements described above. A NDU screening panel will review your resume and narrative answers to the hiring criteria to evaluate your qualifications for the position. NDU uses a multi-tier selection process for academic positions.

You MUST upload a Cover Letter, your resume, and separate responses; addressing the following hiring criteria (each response should not exceed 2 pages):

Factor 1: Experience: Describe your experience in strategic planning, curriculum development, program management, or academic instruction to include program and policy development?

Factor 2: Engagement: Describe your experience developing, maintaining, and strengthening professional relationships with external partners and internally with colleagues and organizational leadership. Highlight examples of successful partnerships which you have facilitated and how you have leveraged them to achieve programmatic goals.

Factor 3: Program Management: Describe your experience managing programs (or projects, if have not managed programs). What do you consider the 2-3 most important elements for successful program management.

Factor 4: Quantitative skills: Describe your experience with quantitative analysis, including working with program evaluation methods and/or budgets.

Factor 5: International Experience: Describe your experience working with people from diverse cultures, including international, regional and organizational cultures.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  You must provide a complete Application Package which includes:
  
  1. Résumé: The latest resume submitted will be used to determine qualifications. All conferred degrees and certifications should be included in your resume for full consideration
  2. Complete Assessment Questionnaire
  3. Cover letter with narrative responses answering hiring criteria questions listed in the "How you will be evaluated" section of this announcement. Failure to submit will result in an ineligible rating.
  4. Other Supporting Documents - Refer to the eligibilities section for documents to submit.
  
  NOTE: Transcripts are not required at time of application submission. Your resume and narrative answers to the hiring criteria will be reviewed by the NDU screening panel to evaluate your qualifications for the position. If selected for an interview, official transcripts will be requested at that time to verify educational requirements are met.
  
  Eligibilities Information: The following supporting documents are REQUIRED to verify your individual eligibility status. Not all will apply for each applicant. They MUST be received by the closing date of the announcement.
  
  
  1. SF-50 - (If applicable) Notification of Personnel Action for current or former federal employees- with the exception of current permanent NDU employees, please provide your most recent SF50 or the SF50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
  2. If you claim Veteran's Preference:
     
     - You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what they condition of discharge is thought to be.
     
     - If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
     
     - If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
  3. Other documents identified in the announcement.
  
  WARNING: Failure to submit a complete application package including any required documentation by the closing date of the announcement at 11:59 EST, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application.
  
  It is the applicant's responsibility to verify that information entered or uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must provide a complete Application Package. See required documents below.
  
  Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
  
  1. Follow the prompts to complete the assessment questionnaire and upload required documents.
  
  2. Please ensure you click the Submit My Answers button to submit your application.
  
  3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
  
  Agency contact information
  
  
  
  HR Customer Care Center
  
  Phone
  
  (317) 212-0454
  
  Email
  
  dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil
  
  Address
  
  National Defense University
  
  300 5th Avenue Bldg 62
  
  Washington, DC 20319
  
  US
  
  Next steps
  
  Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The questionnaire will assess your qualifications for the job. ALL eligible applicants will be referred to NDU which will convene a board to review all of the applicants. NDU will contact the applicants directly they would like to interview. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
  
  You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to drive status updates notification for applicants. You can elect to activate the proactive notification from your USAJOBS profile at any point during the application process to sign-up for automatic alerts when there are status changes for jobs to which you have applied.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

You must provide a complete Application Package which includes:

1. Résumé: The latest resume submitted will be used to determine qualifications. All conferred degrees and certifications should be included in your resume for full consideration
2. Complete Assessment Questionnaire
3. Cover letter with narrative responses answering hiring criteria questions listed in the "How you will be evaluated" section of this announcement. Failure to submit will result in an ineligible rating.
4. Other Supporting Documents - Refer to the eligibilities section for documents to submit.

NOTE: Transcripts are not required at time of application submission. Your resume and narrative answers to the hiring criteria will be reviewed by the NDU screening panel to evaluate your qualifications for the position. If selected for an interview, official transcripts will be requested at that time to verify educational requirements are met.

Eligibilities Information: The following supporting documents are REQUIRED to verify your individual eligibility status. Not all will apply for each applicant. They MUST be received by the closing date of the announcement.

1. SF-50 - (If applicable) Notification of Personnel Action for current or former federal employees- with the exception of current permanent NDU employees, please provide your most recent SF50 or the SF50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
2. If you claim Veteran's Preference:
   
   - You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what they condition of discharge is thought to be.
   
   - If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
   
   - If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
3. Other documents identified in the announcement.

WARNING: Failure to submit a complete application package including any required documentation by the closing date of the announcement at 11:59 EST, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application.

It is the applicant's responsibility to verify that information entered or uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must provide a complete Application Package. See required documents below.

Click 'Apply Online' to create an account or log in to your existing USAJOBS account.

1. Follow the prompts to complete the assessment questionnaire and upload required documents.

2. Please ensure you click the Submit My Answers button to submit your application.

3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

Agency contact information



HR Customer Care Center

Phone

(317) 212-0454

Email

dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil

Address

National Defense University

300 5th Avenue Bldg 62

Washington, DC 20319

US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The questionnaire will assess your qualifications for the job. ALL eligible applicants will be referred to NDU which will convene a board to review all of the applicants. NDU will contact the applicants directly they would like to interview. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.

You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to drive status updates notification for applicants. You can elect to activate the proactive notification from your USAJOBS profile at any point during the application process to sign-up for automatic alerts when there are status changes for jobs to which you have applied.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request