Insight Global is seek Account Support Field Technician for one of our largest technology companies. This candidate will be responsible for resolving hardware and software infrastructure like servers, networks, security issues using systems analysis techniques and procedures in support of data centers. This person must have their own transportation, insurance, and valid driver's license. To be successful in this role, candidates must have an understanding o data center IT operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting. The most crucial aspect of this role is to provide installation and or break/fix support including component replacement and operating system installation. This position is local to Detroit, Michigan.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

* 3 -- 5 years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).

* Expert at breaking/fixing support including component replacement, hardware troubleshooting, and operating system installation.

* Must have your own transportation, insurance and valid drivers license.

* Must be able to work overtime if you are in an installation or rack/stack event.

* Must be able to work weekends with advanced notice due to a customer installation schedule.

* Experience with pallet jack and data center server lifting tools is a plus. Must be able to

lift to 40 lbs.

* Ability to operate manual and power hand tools.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.