Administrative Support Assistant

Phoenix, Arizona


Employer: Bureau of Land Management
Industry: Miscellaneous Clerk And Assistant
Salary: Competitive
Job type: Full-Time

Summary

Explore a new career with the BLM - where our people are our most precious resource.

This position is located in Phoenix, Arizona. Information about Arizona and the surrounding area can be found at www.visitphoenix.com/

We expect to fill 1 vacancy at this time; however, additional positions may be filled from this announcement if they become available.

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.
  • Federal employees - Competitive service

    Current or former competitive service federal employees.
  • Individuals with disabilities
  • Land & base management

    Certain current or former term or temporary federal employees of a land or base management agency.
  • Military spouses
  • Special authorities

    Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
  • Veterans
  • Peace Corps & AmeriCorps Vista


Clarification from the agency

All current career/career-conditional or former federal employees with reinstatement eligibility; Veterans' Employment Opportunity Act (VEOA); Land Management Workforce Flexibility Act (LMWFA) and former Public Land Corps (PLC) eligibles; Persons eligible under other Special Hiring Authorities.
CTAP and ICTAP eligibles within the local commuting area.

Duties

  • Assists with a variety of management initiatives, such as, but not limited to the review and edit of documents, reports, workload analysis, budget data, statements of work, corrective actions, and programs requirements.
  • Assists in the preparation of high level and/or confidential management services, including personnel, functions, and budget reports.
  • Serves as customer service ambassador to the public and internal customers; represents the division with responsive customer-centric service. Communicates services with significant interpersonal skills, tact, and diplomacy.
  • Manages administrative operations and meetings and transcribes proceedings.
  • Performs administrative duties as required to ensure the office is functioning effectively and efficiently.
  • Manages office files, communications, travel, and training.
  • Provides administrative oversight, review, and editing of all written publications and other documents.


Requirements

Conditions of Employment

  • U.S. Citizenship is required.
  • Be sure to read the 'How to Apply' and 'Required Documents' Sections.
  • You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.
  • Direct Deposit Required.
  • Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
  • Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.
  • May require a one-year probationary period.
  • Some locations may be covered by a bargaining unit.


Qualifications

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience.

To qualify, at the GS-07, you must have at least one year of specialized experience equivalent to the GS-6. Examples of specialized experience may include: Independently performed a wide variety of administrative support functions; assisted with office budget; served as clerical point of contact on human resources matters and specific resource programs; prepared reports, charts, graphs, and other documents; tracked and inventoried locally managed property; purchase supplies and equipment utilizing an integrated charge card program; enter/validate time and attendance; prepare, edit, and finalize correspondence.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements by the closing date of the announcement.

Federal employees in the competitive service are also subject to the Time-In-Grade requirement in accordance with 5 CFR 300.604. If you are a current Federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must have completed a minimum of 52 weeks at the next lower grade level.

Education

This job does not have an education qualification requirement.

Additional information

DOI uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify.

Career Transition Assistance Plan (CTAP)/lnteragency Career Transition Assistance Program (ICTAP): These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: CTAP or ICTAP

Males born after 12/31/59 must be registered for Selective Service

Travel and relocation expenses will not be paid by the Department of the Interior. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.

The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis. The selectee may be allowed to telework with supervisor approval.

This announcement is being advertised concurrently under number AZ-DE-24-12388371-RRC, which is open to all qualified persons. You must apply to each announcement separately if you wish to be considered under both recruitment methods.

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. If eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive or Student Loan Repayment.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, we will review your application to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume, supporting documentation and responses to the online questionnaire will be made. Your responses to the online questionnaire will be used to measure the degree to which your background matches the requirements for this position. However, your resume must support your responses to the scored occupational questionnaire, or your score may be lowered. The best qualified candidates will be identified for referral to the hiring manager and may be contacted for an interview.

Your answers to the online questionnaire will be used to evaluate your competencies in the following areas:

Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.

Oral Communication - Expresses information (for example, ideas or facts) to individual or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues and responds appropriately.

Managed and Organizes Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.

In the evaluation process, due weight will be given to job related experience, education, training, incentive awards and performance appraisals. Applicants must have a performance rating of at least the equivalent of fully successful to be eligible for promotion or placement. Applicants may provide a copy of a performance appraisal of record dated within the last 18 months. If the applicant is unable to provide a performance appraisal of record dated within the last 18 months, the applicant may provide a written explanation as to why.

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of the following additional assessment: Subject Matter Expert Resume Panel Review. These assessments measure the critical competencies listed above that are required to successfully perform the job.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    To apply for this position, you must submit a complete Application Package which includes:

    Resume or Application. At a minimum, your resume MUST contain job title (include job series and grade, if federal), duties, starting and ending dates (month and year), hours worked per week, and salary. USAJOBS has a template to ensure a complete resume.

    Your resume will be used to validate your responses to the assessment tool(s). Failure to provide required information will result in loss of eligibility. You are welcome to submit an optional cover letter.

    Current and former federal career and career-conditional employees: Submit a copy of your most recent (non award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2) and Competitive Status (block 34, code 1).

    Former Public Lands Corps (PLC) Member: Submit a copy of your "Certificate of Eligibility for Noncompetitive Hiring" along with a copy of your "PLC Participant Verification Work Hours Sheet."

    Applicants eligible under PL-114-47, Land Management Workforce Flexibility Act as a current or former employee of a land management agency, who is serving or previously served on a temporary or term appointments, you must submit the following documentation to receive consideration:
    • SF-50(s), Notification of Personnel Action, that documents your service under competitive examining procedures in time limited appointments that totals 24 months at land management agencies without a break in service of two or more years (initial, extension, and termination of all appointments); and
    • Documentation of satisfactory performance, if available, such as performance evaluations, references by supervisors, or other documents, e.g., memorandums of record, whereas the supervisor documented an acceptable performance level.

    Applicants eligible under a Special Hiring Authority for Veterans, you must submit proof that supports your claim. This may include:

    • A legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions.
    • If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference or that shows length of service, AND that your character of military service is honorable.
    • If you have a service-connected disability, a copy of your Veterans Affairs (VA) letter indicating the combined percentage rating of your disability.
    • Required Documents as indicated on page 2 of the SF-15 to support your claim. NOTE: The SF-15 alone cannot be used to verify eligibility.

    Special Hiring Authorities: If you are applying for this position based on eligibility under other noncompetitive special appointing authorities, you MUST submit proof of this eligibility.

    Career Transition Assistance Program (CTAP) or lnteragency Career Transition Assistance Program (ICTAP) eligibles: Submit documentation verifying your CTAP/ICTAP eligibility - this includes a copy of the agency notice and your most recent SF-50 noting current position, grade level and duty location.

    Required documentation must be submitted by 11:59 p.m. Eastern Time, on the closing date of this announcement.
  • How to Apply

    THIS IS AN ONLINE APPLICATION PROCESS THROUGH USAJOBS. Your application package must be submitted by 11:59 PM Eastern Time by 05/27/2024. If applying on-line poses a hardship for you (i.e. you do not have access to the Internet) you must contact us prior to the closing date of the announcement for an alternative method of applying.

    PLEASE NOTE: If you have access to a public library, State Job Service Office, etc., you should use these resources to apply online. You must follow the steps described below to complete the application process:

    YOU MUST HAVE OR CREATE A PROFILE IN USAJOBS. Your profile must contain a current resume for submission. See Required Documents section for what to include in your resume.

    INSUFFICIENT INFORMATION COULD RESULT IN AN INELIGIBLE RATING.

    The USAJOBS Resume Builder was designed to ensure that your resume includes the standard information needed. The Resume Builder is an available tool when you login to your USAJOBS account.
    1. Review the Appointment Eligibility Criteria: The eligibility section of the application process is designed to allow you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the appointment eligibilities that you selected. You must provide proof of your eligibility to be considered.
    2. You must submit a resume and also complete the online application and assessment questionnaire and submit the documentation specified in the Required Documents section.


    • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
    • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
    • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
    • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
    • The eligibility portion of the application process is designed to allow you to choose how you wish to be considered for this announcement. You may choose more than one eligibility. You must provide proof of your eligibility and will only be considered for the questions that you answer "yes".
    • Please note, your eligibility will be based solely on the selections you have indicated in this section. You must provide the supporting documentation to support your claim to be considered. You may choose more than one eligibility in this section.
    • To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12387231

    To verify the status of your application, log into your USAJOBS account (Welcome | Login.gov), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.

    FOLLOW UP. Check your application status before the announcement closes. It is your responsibility to ensure that a complete application (including a resume, on-line questionnaire, and applicable supplemental documentation) is received by 11:59 PM Eastern Time on 05/27/2024. NOTE: Technical problems may take at least 1 business day to resolve; therefore, you are highly encouraged to complete the application process prior to the closing date.

    Agency contact information



    Rebecca Cardona


    Phone

    602-417-9290

    Email

    rcardona@blm.gov

    Address

    BLM Arizona State Office

    BLM Arizona State Office, AZ-953

    One North Central Avenue

    Phoenix, AZ 85002

    US

    Next steps

    You can track the progress of your application package via your USAJobs account. You will receive an acknowledgement email from USAJobs that your submission was successful once we have received your online questionnaire, resume, and any supporting documentation. You will be notified of the status of your application and/or referral to the hiring official via your USAJobs account after the evaluation process is complete. You will be contacted if further evaluation or interviews are required.

    Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request


Required Documents

To apply for this position, you must submit a complete Application Package which includes:

Resume or Application. At a minimum, your resume MUST contain job title (include job series and grade, if federal), duties, starting and ending dates (month and year), hours worked per week, and salary. USAJOBS has a template to ensure a complete resume.

Your resume will be used to validate your responses to the assessment tool(s). Failure to provide required information will result in loss of eligibility. You are welcome to submit an optional cover letter.

Current and former federal career and career-conditional employees: Submit a copy of your most recent (non award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2) and Competitive Status (block 34, code 1).

Former Public Lands Corps (PLC) Member: Submit a copy of your "Certificate of Eligibility for Noncompetitive Hiring" along with a copy of your "PLC Participant Verification Work Hours Sheet."

Applicants eligible under PL-114-47, Land Management Workforce Flexibility Act as a current or former employee of a land management agency, who is serving or previously served on a temporary or term appointments, you must submit the following documentation to receive consideration:
  • SF-50(s), Notification of Personnel Action, that documents your service under competitive examining procedures in time limited appointments that totals 24 months at land management agencies without a break in service of two or more years (initial, extension, and termination of all appointments); and
  • Documentation of satisfactory performance, if available, such as performance evaluations, references by supervisors, or other documents, e.g., memorandums of record, whereas the supervisor documented an acceptable performance level.

Applicants eligible under a Special Hiring Authority for Veterans, you must submit proof that supports your claim. This may include:

  • A legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions.
  • If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference or that shows length of service, AND that your character of military service is honorable.
  • If you have a service-connected disability, a copy of your Veterans Affairs (VA) letter indicating the combined percentage rating of your disability.
  • Required Documents as indicated on page 2 of the SF-15 to support your claim. NOTE: The SF-15 alone cannot be used to verify eligibility.

Special Hiring Authorities: If you are applying for this position based on eligibility under other noncompetitive special appointing authorities, you MUST submit proof of this eligibility.

Career Transition Assistance Program (CTAP) or lnteragency Career Transition Assistance Program (ICTAP) eligibles: Submit documentation verifying your CTAP/ICTAP eligibility - this includes a copy of the agency notice and your most recent SF-50 noting current position, grade level and duty location.

Required documentation must be submitted by 11:59 p.m. Eastern Time, on the closing date of this announcement.

How to Apply

THIS IS AN ONLINE APPLICATION PROCESS THROUGH USAJOBS. Your application package must be submitted by 11:59 PM Eastern Time by 05/27/2024. If applying on-line poses a hardship for you (i.e. you do not have access to the Internet) you must contact us prior to the closing date of the announcement for an alternative method of applying.

PLEASE NOTE: If you have access to a public library, State Job Service Office, etc., you should use these resources to apply online. You must follow the steps described below to complete the application process:

YOU MUST HAVE OR CREATE A PROFILE IN USAJOBS. Your profile must contain a current resume for submission. See Required Documents section for what to include in your resume.

INSUFFICIENT INFORMATION COULD RESULT IN AN INELIGIBLE RATING.

The USAJOBS Resume Builder was designed to ensure that your resume includes the standard information needed. The Resume Builder is an available tool when you login to your USAJOBS account.
  1. Review the Appointment Eligibility Criteria: The eligibility section of the application process is designed to allow you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the appointment eligibilities that you selected. You must provide proof of your eligibility to be considered.
  2. You must submit a resume and also complete the online application and assessment questionnaire and submit the documentation specified in the Required Documents section.


  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • The eligibility portion of the application process is designed to allow you to choose how you wish to be considered for this announcement. You may choose more than one eligibility. You must provide proof of your eligibility and will only be considered for the questions that you answer "yes".
  • Please note, your eligibility will be based solely on the selections you have indicated in this section. You must provide the supporting documentation to support your claim to be considered. You may choose more than one eligibility in this section.
  • To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12387231

To verify the status of your application, log into your USAJOBS account (Welcome | Login.gov), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.

FOLLOW UP. Check your application status before the announcement closes. It is your responsibility to ensure that a complete application (including a resume, on-line questionnaire, and applicable supplemental documentation) is received by 11:59 PM Eastern Time on 05/27/2024. NOTE: Technical problems may take at least 1 business day to resolve; therefore, you are highly encouraged to complete the application process prior to the closing date.

Agency contact information



Rebecca Cardona


Phone

602-417-9290

Email

rcardona@blm.gov

Address

BLM Arizona State Office

BLM Arizona State Office, AZ-953

One North Central Avenue

Phoenix, AZ 85002

US

Next steps

You can track the progress of your application package via your USAJobs account. You will receive an acknowledgement email from USAJobs that your submission was successful once we have received your online questionnaire, resume, and any supporting documentation. You will be notified of the status of your application and/or referral to the hiring official via your USAJobs account after the evaluation process is complete. You will be contacted if further evaluation or interviews are required.

Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Criminal history inquiries
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Created: 2024-05-14
Reference: 790838900
Country: United States
State: Arizona
City: Phoenix
ZIP: 85008


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