Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

A day in the life

Every day is Day 1 at Amazon. On a typical day, our Amazon Dedicated Cloud Engineers (ADCE) will support AWS Builder Tools services engineering and operations by completing activities including but not limited to:

- Manage and monitoring systems health and status

- Provisioning devices, assisting with data ingestion, and device cleaning

- Troubleshooting device, network, and/or configuration related issues

- Identifying, documenting, and communicating engineering and operations recommendations to team members

- Writing and disseminating after action reports capturing key events, actions taken, and future mitigation plans

- Providing on-call support when necessary

About the team

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA

BASIC QUALIFICATIONS

- Associate's degree or equivalent experience

- 1+ years of experience operating in a Unix, Linux, or Red Hat environment.

- 1+ years of experience with standard Internet protocols and networking fundamentals (Ethernet, ARP, TCP/IP, ICMP, UDP, TCP, SSL, DNS, HTTP, etc.)

- 1+ years of experience of proven ability to troubleshoot and identify the root cause of issues.

- Current, active US Government Security Clearance of TS/SCI with Polygraph

PREFERRED QUALIFICATIONS

- 2+ years experience with cloud computing technologies.

- 2+ years of experience with support procedures and methodologies for production computing environments.

- 1+ years experience troubleshooting.

- 1+ years of networking experience.

- 1+ years of experience with performance and log analysis.

- 1+ years of experience automating routine tasks.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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