Call Center Representative
Tampa, Florida
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Location: 3000 MEDICAL PARK DR, Tampa, 33613
The community you'll be caring for: AdventHealth Medical Group West FL
The role you'll contribute: Call Center Representative
Schedule patients with physicians via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information.
The value you'll bring to the team:
• Communicates in a cordial, professional manner with patients via phone.
• Transfers incoming callers to appropriate department / location when necessary.
• New patient registration (inputting demographic information, insurance information, etc.).
• Assists patient via scheduling to obtain appointment as a first-time patient and handles reschedule lists
• Updates computer referring physician data base.
Qualifications
The expertise and experiences you'll need to succeed :
Minimum qualifications :
• Communicates in a cordial, professional manner with patients via phone.
• Transfers incoming callers to appropriate department / location when necessary.
• New patient registration (inputting demographic information, insurance information, etc.).
• Assists patient via scheduling to obtain appointment as a first-time patient and handles reschedule lists
• Updates computer referring physician data base.
• High School Graduate or Equivalent
• Previous customer service experience.
Preferred qualifications:
• Knowledge of EHR.
• Any combination of education, training or experience that provides the knowledge, skills and abilities required to successfully accomplish the assigned duties and responsibilities of the position.
• Medical office or medical call setting experience.
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Location: 3000 MEDICAL PARK DR, Tampa, 33613
The community you'll be caring for: AdventHealth Medical Group West FL
The role you'll contribute: Call Center Representative
Schedule patients with physicians via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information.
The value you'll bring to the team:
• Communicates in a cordial, professional manner with patients via phone.
• Transfers incoming callers to appropriate department / location when necessary.
• New patient registration (inputting demographic information, insurance information, etc.).
• Assists patient via scheduling to obtain appointment as a first-time patient and handles reschedule lists
• Updates computer referring physician data base.
Qualifications
The expertise and experiences you'll need to succeed :
Minimum qualifications :
• Communicates in a cordial, professional manner with patients via phone.
• Transfers incoming callers to appropriate department / location when necessary.
• New patient registration (inputting demographic information, insurance information, etc.).
• Assists patient via scheduling to obtain appointment as a first-time patient and handles reschedule lists
• Updates computer referring physician data base.
• High School Graduate or Equivalent
• Previous customer service experience.
Preferred qualifications:
• Knowledge of EHR.
• Any combination of education, training or experience that provides the knowledge, skills and abilities required to successfully accomplish the assigned duties and responsibilities of the position.
• Medical office or medical call setting experience.
Created: 2024-05-10
Reference: 24007774
Country: United States
State: Florida
City: Tampa
ZIP: 33637
About AdventHealth
Founded in: 1973
Number of Employees: 80000
Website: https://www.adventhealth.com/
Career site: https://jobs.adventhealth.com/
Wikipedia: https://en.wikipedia.org/wiki/AdventHealth
Instagram: https://www.instagram.com/adventhealth/
Facebook: https://www.facebook.com/AdventHealth/
Similar jobs:
-
Pharmacy Call Center Representative
AdventHealth in Apopka, Florida -
Call Center Representative - Remote
Humana - Conviva in Tampa, Florida💸 $34500 - $47400 per year -
Customer Service Representative -Urology Oncology - The Sanctuary Regional Cancer Center
Lee Health in Fort Myers, Florida💸 $15.64 - $18.75 per hour -
Service Response Center Representative
Tampa General Hospital (TGH) in Tampa, Florida -
Call Center Representative - Apply Today, Paid Training!
Aucera in Ocala, Florida💸 $11 - $15 per hour -
Call Center Sales Representative - Part Time - Entry Level
Aucera in Port Richey, Florida -
Patient Service Representative II - Breast Center
Health First in Melbourne, Florida -
Customer Service Representative - Orthopedics - The Sanctuary Outpatient Center
Lee Health in Fort Myers, Florida💸 $15.64 - $18.75 per hour -
Call Center Representative - Apply Today, Paid Training!
Aucera in Port Richey, Florida💸 $11 - $15 per hour -
Customer Service Representative - Complex Care Center - Lee Memorial Hospital - 4,10-hour shifts
Lee Health in Fort Myers, Florida💸 $15.64 - $18.75 per hour -
Call Center Sales Representative - Part Time - Healthcare
Aucera in Ocala, Florida -
Call Center Representative - Remote
Humana - Conviva in Tampa, Florida💸 $34500 - $47400 per year -
Customer Service Representative - BHC Infusion Center
Lee Health in Bonita Springs, Florida💸 $15.64 - $18.75 per hour -
CALL CENTER REPRESENTATIVE
RemX in Tampa, Florida💸 $17 per hour -
HFMG Patient Services Representative - Breast Center
Health First in Melbourne, Florida -
Call Center Representative
AdventHealth in Tampa, Florida -
Customer Service Representative - Women's Breast Center
Lee Health in Fort Myers, Florida💸 $15.64 - $18.75 per hour -
Call Center Representative - Bilingual English and Spanish
Aucera in Ocala, Florida -
Call Center Representative - Remote
Humana in Tampa, Florida💸 $34500 - $47400 per year -
Regional Support Center Representative
SPECTRUM in Riverview, Florida