Insight Global is looking for 2 individuals to join an established team of Call Center Operators supporting multiples hospitals and private practices within the state of Massachusetts. Schedules will be Monday to Friday 8-4 or 9-5. Day to day includes inbound calls for various department transfers ex: billing, radiology, specific physician offices, scheduling, etc). Must be able to handle roughly 100-200 inbound calls per day and must use the directory to connect individuals to the appropriate department.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

1+ years of previous inbound call center experience

Experience transferring calls to internal departments

Good phone presence

Minimum of a HS Diploma or GED

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.