Chophouse Expeditor

Lake Geneva, Wisconsin


Employer: Marcus Hotels
Industry: Culinary/Kitchen
Salary: $16 per hour
Job type: Part-Time

If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Chophouse Expeditor Part Time to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.

Our Team is looking for People Pleasing individuals who want to do the following:
• Turn our guest's ordinary day into an extraordinary day
• Love where they work
• Be appreciated for what they bring to a team
• Learn and grow with a company who truly values it's people

What's in it for you?
  • Flexible Scheduling
  • Free meals every shift made by our talented culinary team
  • Paid time off
  • Golf, Ski, Restaurant & Spa discounts
  • Hotel room discounts as low as $49 per night
  • WELL Spa Gym membership for $16 per paycheck
  • Advancement opportunities across the property and US
  • Friendly work atmosphere
  • Holiday, jury duty, & bereavement pay
  • Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
  • Recognition programs (aka get paid to celebrate)

About the role

We are looking for an Expeditor to join our team: This role is perfect for someone looking for an entry level position and hands on experience in a Restaurant environment. You will be responsible for delivering efficient and exceptional plated menu items while maintaining sense of urgency in the execution of the expo line and fast-efficient clearing of table tops throughout the restaurant.

What will you be doing?
  • Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
  • Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).
  • Maintains a neat, clean, organized, safe work environment.
  • Transports and polishes clean wares, utensils and accessories to area needed.
  • Must be proficient in multi-tasking and bridging the service between the FOH and BOH.
  • Must comply with opening and closing as well as running side work necessities.
  • Direct and consistent communication with the culinary and management team.
  • Listens to and resolves customer complaints regarding service, product and personnel.
  • Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
  • Has the ability to verbally describe and present the hotel's food offerings in a professional manner.
  • Perform other duties as assigned.

What do you bring to the role?
  • Someone who is passionate about people and travel
  • Willing to work weekends
  • LOVES meeting new people and interacting with guests
  • Has reliable transportation to and from work
  • Past experience in hotels and customer service a plus
  • Enjoys proactively using their creativity to personalize the guest experience


WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Created: 2024-05-10
Reference: 240000CH
Country: United States
State: Wisconsin
City: Lake Geneva