PRIMARY FUNCTION:

• Primary role is to assist in the setup, implementation and delivery of clinical skills labs and simulation activity through the application of lab/simulation technologies such as: computers, audio-visual equipment, networking technologies, clinical task trainers, mid- and high-fidelity mannequins, virtual reality (VR), and shared VR.
• Inventory control of supplies and equipment and generate request for low-stock items
• The functional role is related to implementation of the clinical skills and simulation activities. The CSSOS will maintain a safe learning environment and support session facilitators/faculty during activities, break down modules after labs and simulations are completed while appropriately following policies and procedures for sharps precautions and cleanup of all equipment.
• Demonstrate accountability pertaining to operational efficiency, student privacy, and optimization of time in lab and simulation settings.

ESSENTIAL FUNCTIONS:

• Assist in simulation assembly of supplies, computers, manikins, and AV equipment
• Operate simulators and AV equipment
• Support end users by resolving hardware and software problems, installation of applications, and deployment of new technology
• Maintain IT equipment, computers, manikins, AV equipment and software
• Follow necessary procedures to update simulation software
• Conduct regular inventory counts for both durable and disposable items
• Track inventory levels
• Generate purchase requests for low stock items and send to simulation educator
• Receive, inspect, and record incoming deliveries of supplies
• Organize and maintain a clean and safe storage area for all inventory
• Investigate and resolve inventory discrepancies
• Prepare reports on inventory usage and trends
• Serve as resource for learners and educators regarding IT- related inquiries
• Develop and maintain log of AV, IT, manikin updates, and repair for equipment.
• Effectively communicate with the JCN Director of Simulation and other simulation staff at each campus
• Independently communicate with equipment vendors and IT support as needed
• Independently research best practice guidelines and maintain current knowledge of manikin updates, usage problems and new products
• Collaborate with JCN Simulation Director and other simulation staff at each campus
• Maintenance and operation of simulators and supplies, including screen-based simulation programs and virtual reality simulators and emerging technologies utilized in simulation
• Assists faculty and students with IT support as needed for simulation activities
• Facilitate scenarios and operate manikins for academic programs curriculum
• Train faculty on manikin operations
• Other duties as deemed necessary
• Interact with co-workers, faculty, visitors, and other staff consistent with the values of Jefferson.

Qualifications

EDUCATIONAL/TRAINING REQUIREMENTS:

• Bachelor's degree in information technology and/or related field.

CERTIFICATES, LICENSES, AND REGISTRATION:

• Certified Healthcare Simulation Operations Specialist® (CHSOS®) certification preferred.

EXPERIENCE REQUIREMENTS:

• Previous professional experience in healthcare, academic institution or related discipline preferred.
• IT support experience preferred
• Project management experience preferred
• Customer service experience and excellent organizational and customer service skills required
• Extensive experience with hardware/software platforms required including Microsoft Office (Word, PowerPoint, and Excel)

ADDITIONAL INFORMATION:

• Travel between JCN's Center City (Philadelphia, PA) and Dixon (Horsham, PA) campuses may be required.
• Must be able to work evenings and weekends as required by simulation activities
• This position requires flexibility and adaptability in a dynamic environment with changing priorities and frequent interruptions

OTHER FUNCTIONS AND COMPETENCIES:

This position requires the following:

• Exceptional diagnostic and troubleshooting skills
• Knowledge of IP networking, and related network services
• Effective professional communication skills (written, verbal, and electronic)
• Ability to effectively work in a team environment
• Working knowledge of simulation products such as Laderal, Gaumard, and CAE
• Physical ability to lift, move, and set up equipment weighing up to 50 pounds without assistance
• Effective knowledge of Microsoft Excel and Microsoft Word

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.