We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and provide patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.

We are seeking a full time NP or PA Clinical Specialist to join our team at Brooklyn's first Swallow Center at Maimonides Medical Center.
In this role, you will:

Assist in all the clinical needs of the Swallow Center including day to day operations and coordination of clinical research activities of the division
Manage phone lines for Swallow Center program (new appointments, follow-up appointments, etc.) and intake for all patients referred to the Swallow Center (including background on clinical issues and coordination with referring provider).
Coordinate with all professionals involved in patient care and clinical research, including the ENT, GI, and SLP team; This includes intake of new patients, monitoring of patients after initial visits, escalating to appropriate leadership, etc.
Ensure that clinical research protocols are addressed and completes reporting.
Respond to problems that arise on a daily basis; resolves where possible, referring problem or response to appropriate leadership as required; reviews and investigates all complaints received by the department with department members to ensure speedy resolution and reply.
Optimize the patient experience, meets with patients and families to coordinate care when necessary.
Participate in review of regular documentation compliance; maintains, and reports on data obtained.
Develop monthly reports outlining patient volume, patient experience scores, and other departmental metrics to track performance.
Coordinate monthly Swallow Center conference and prepare material and patient lists, including new patients for evaluation, follow-up treatment plans, and any other relevant information.
Maintain established departmental policies and procedures, objectives, quality improvement program, safety, environmental, and infection control standards.
We require:

Bachelors of Science required; Master's Degree preferred
Current NYS licensure as NP or PA required
5 years' clinical experience required; prior experience in ENT or GI preferred
1 year of leadership and/or management experience preferred
Excellent verbal and written communication and interpersonal skills; Bilingual preferred
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
Salary: $135k - $145k /yr

We offer a competitive compensation and a comprehensive benefits package.
For immediate consideration, please send your resume to [email protected] . EOE.
Maimonides Medical Center (MMC) is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard for race, creed (religion), color, sex, national origin, ethnicity, sexual orientation, gender identity, military or veteran status, age, disability, pregnancy, predisposing genetic characteristic, marital status or domestic violence victim status, citizenship status, or any other factor which cannot lawfully be used as a basis for an employment decision in accordance with applicable federal, state, and local laws. MMC is committed to following the requirements of the New York State Human Rights Law with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.