Cloud Engineer 3

[fort Worth, Tx, 76195], Not Specified

Employer: Saxon Global

Industry:

Salary: Competitive

Job type: Full-Time

Communication to a personal computing Device (e.g., iPhone, iPad, pager) enabled to receive real-time dispatch notices from the Service Desk;

Monitoring of a Service Desk Ticket queue for dispatched Tickets, checking the queue at least every ten (10) minutes;

Acknowledging the receipt of the dispatch Ticket to the Service Desk within ten (10) minutes after reviewing the dispatch Ticket queue;

Reviewing the troubleshooting information embedded in the dispatched Ticket for familiarization with the end-user issue and to arrive at the end-user's location with the most appropriate tools and End-User CI replacement parts; and

Created: 2024-05-14

Reference: SG - 91036

Country: United States

State: Not Specified

City: [fort Worth, Tx, 76195]