Customer Service Representative

London, Kentucky

Employer: Schneider
Industry: Operations
Salary: Competitive
Job type: Full-Time
Job overview:

Schneider is seeking a Customer Service Representative in London to provide creative solutions that exceed driver and customer expectations. The Customer Service Representative will ensure pick-up and delivery requirements are met while maintaining an excellent safety record and retaining drivers.

Responsibilities:

  • Work closely with drivers to meet customers' needs.
  • Resolve customer service issues, cargo claims and equipment problems.
  • Schedule required training sessions for drivers.
  • Answer pay settlement questions from drivers.


Skills and qualifications:

  • High School diploma or GED.
  • Strong written and oral communication skills.
  • Able to manage multiple priorities.
  • Can work in a fast-paced, team environment.


Pay and benefits:

  • Additional $1.25 per hour on second and third shift, $2.00 per hour on weekends.
  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of customer service benefits.
Created: 2024-05-16
Reference: 542671
Country: United States
State: Kentucky
City: London

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