Dispatcher
Winter Haven, Florida
Employer: Transforce
Industry:
Salary: Competitive
Job type: Full-Time
Essential Duties and Responsibilities:
- Interpret and monitor compliance for policies, regulations and best practices for the driver population including logging hours of service regulations, delivery and credit policies, etc.
- Schedule routes based on driver availability, as well as develop and update driver and driver helper dispatch schedules daily.
- Provide input on hiring, firing, and performance of a large population of drivers.
- Set up daily tractor/trailer assignments for drivers.
- Communicate with customers to record details about shipments, pick-up times, and any additional information that may be required.
- Provide work direction for a large group of drivers on a daily basis. May be the only person providing direction during certain times.
- Provide daily contact for customers, especially in the evening when customer service is not available. This includes resolving driver/store conflicts.
- Provides guidance for drivers to waiver from company policies or best practices (i.e. a customer wants to make a return outside company policy).
- Prepare daily records, communications, and maintain filing system for Driver Vehicle Inspection Reports and Department of Transportation (DOT) files.
- Complete transportation paperwork including route manifests, invoices, special customer notifications, maps etc.
- Understand DOT hours of service and ensure driver compliance.
- Verify equipment "readiness" with Ryder/Penske Shop.
- Provide timely reports to immediate supervisor as requested.
- Possess very strong interpersonal skills and be able to discuss dispatch issues with drivers, customers and managers.
- Other duties as assigned.
- 2+ years transportation, logistics, or equivalent work experience
- 2+ years of experience in an operational transportation or similar industry role desired
- CDL Class A license is preferred
- Knowledge of DOT rules and regulations strongly desired
- Working knowledge of AS400 systems is preferred
- Excellent organizational, written, and verbal communication skills
- Should have exceptional leadership skills and directing abilities
- Strong interpersonal, motivational capabilities
- Understanding of safety and legal procedures for handling goods
- Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life Insurance Plan
- 401K savings Plan
- Paid Holidays
- Personal Time Off
- Employee Discounts
Created: 2024-05-18
Reference: bjXq26v4nQtQ
Country: United States
State: Florida
City: Winter Haven
ZIP: 33881
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