Dispatcher
Houston, Texas
Employer: Insight Global
Industry: Customer Service
Salary: Competitive
Job type: Full-Time
Insight Global is seeking Dispatchers to join a team in Houston TX, on a 14 day out of 28 day schedule. This role sits onsite near Memorial City at a premier chemistry company. Half of this team is on night shift and the other half on day shift. This is a direct hire salaried position but will only work 14 days out of a 28 day schedule. This team his is a 24/7, 365 day a year team. This role is a purchase to completion, full cycle dispatching position. The Dispatcher will take orders, put it in TMS, communicate to manufacturing facility to let them know the order has been placed, find out when it will be out on time, notify customers, communicate with all of the carriers to find a truck and driver for that shipment, and finally get it dispatched out. Dispatcher is responsible for assigning drivers to trucks and providing accurate directions to well site locations or facilities. Dispatchers communicate with drivers via phone, GPS, or two way radios. They will communicate via email, phone, or text to internal and external customers to keep an open line of communication for order placement and status updates through the order life cycle.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Excellent customer service experience from a chemicals, manufacturing, or oil/gas background
Experience with sales orders, transfer orders, purchase orders in the order life cycle
Previous dispatching experience for any mode of transportation
Experience working in a Transportation Management System
Proficient in Microsoft Suite: Excel, Word, Outlook
Nice to Have Skills & Experience
Microsoft Office D365 experience
Shipping experience via Rail - UP, VN, KCS
International shipping experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Excellent customer service experience from a chemicals, manufacturing, or oil/gas background
Experience with sales orders, transfer orders, purchase orders in the order life cycle
Previous dispatching experience for any mode of transportation
Experience working in a Transportation Management System
Proficient in Microsoft Suite: Excel, Word, Outlook
Nice to Have Skills & Experience
Microsoft Office D365 experience
Shipping experience via Rail - UP, VN, KCS
International shipping experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-05-16
Reference: 357565
Country: United States
State: Texas
City: Houston
ZIP: 77069
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