The Harris Center for Mental Health and IDD ("The HARRIS CENTER") is looking for a Division Director of Peer Support Services to join our team. The Director of Peer Support Services works under the direction of the designated Program Director and works collaboratively with the Medical Director to provide quality and administrative oversight of supervised staff. This position requires a candidate who is passionate about the peer model of support for individuals living with a mental illness. The Director, Peer Support Services supervises peers as well as activities and services for individuals. This position is responsible for carrying out program goals and objectives and has authority to review decisions and recommendations made by staff. This position requires travel, flexible work hours and on-call status. Responsible for program planning.

Your role in action:

• Plans and implements program objectives in accordance with agency policies, plans, and procedures.
• Supervises Peers living with a mental health condition.
• Serves on committees and attend meetings with other mental health providers and community leaders, as appropriate.
• Remains up to date on best practices and research on mental health issues, particularly as they relate to peer support programs and services.
• Serves as a presenter at community events, staff trainings, NAMI conferences, etc.
• Sustains and increases capacity for activities and services for individuals with mental illness.
• Participates in community events pertaining to mental health, including health fairs.
• Assists in development of grants for the program.
• Assists in management of program and grant budgets.
• Ensures deliverables for each grant.
• Amenable to program support and direction from supervisor.
• Attends and participates in monthly all-staff meetings, monthly program leader meetings, fundraising events, and other events.
• Monitors staffing patterns of the program, ensuring that positions are posted within agency guidelines.
• Ensures ongoing supervision and evaluation of program staff performance to facilitate optimal performance.
• Responsible for compliance with contract and agency mandatory training requirements.
• Serves as a liaison in communication relevant information between administration and program/unit staff via verbal and/or written communication, as well as external agencies/facilities specific to the operating unit.
• Works collaboratively with agency staff to enhance customer satisfaction.
• Communicates directly with unit managers and individuals responsible for peers serving in their programs.
• Acts as a role model, educator, mentor, or counselor for respective peer group. Deals with conflict resolution, problem solving and providing guidance.
• Performs other related duties as assigned.

What qualifications you will need:

Education:

• Master's Degree or equivalent, required.

Experience:

• At least 5 years management experience. This experience should include management of staff, training of staff and the ability to motivate staff while preserving high morale. Supervision of professional staff.
• Lived experience preferred.

Other Key Qualifications:

• Maintain LPHA License/credentials with appropriate state licensure regulatory board.
• Certified Recovery Support Specialist (CRSS) required within 3 months of employment.
• Valid driver's license, proof of insurance, and reliable transportation

Knowledge, Skills & Abilities :

• Ability to effectively lead others in achieving organizational goals.
• Strong communication skills with ability to effectively converse and listen to others and construct clear and concise written communication.
• Ability to identify and offer solutions to resolve problems, using knowledge of the organization to identify helpful resources.
• Ability to relate effectively with individuals, community members, and staff of diverse backgrounds, personalities, and communication styles.
• Must possess good problem-solving skills, be resourceful and take initiative when needed.
• Must have a commitment to recovery, choice, empowerment, and the ability of people with serious mental illness and their family members on the road to recovery.
• Excellent listening and reflective listening skills
• Able to utilize basic Word and Excel documents.

What we have to offer:

The HARRIS CENTER offers competitive salary, excellent benefits package, retirement plans matched with company matching, prior service credit towards generous PTO accrual, outstanding wellness programs and professional development.

Employees can also take advantage of business casual dress code, corporate discounts, and gym memberships. New hire referral bonus, discounts are also available on an optional basis. These include mobile phone service, fitness centers and other wellness amenities.

What else you should know:

• This posting is associated with position number #50342.
• This position requires travel, flexible work hours and on-call status.

About us:

The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The HARRIS CENTER provided care to over 79,000 people in fiscal year 2019 and has an annual budget of over $275 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition, services are provided in more than 42 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.

By utilizing the unique expertise of its more than 2,300 employees, The HARRIS CENTER is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.