Job Description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future.It’s always a GOOD day in SoCal!

Goodwill is looking for an E-Commerce Operation Associate to join our incredibly entrepreneurial team.You will be part of a growing e-commerce team that is focused on growing direct-to-consumer sales, improving the web shopping experience and updating web content for effective merchandising. This role offers an excellent opportunity to gain exposure to all aspects of e-commerce in an entry level position.Candidates should be highly organized and comfortable with data entry and excel. The ideal candidates should have excellent communication skills and strong attention to detail.

Responsibilities:

• Maintain and organize inventory and maintain accurate production log
• Pick, pack, process and ship all online orders using packaging guideline
• Lists books, DVDs, and other media items for sale
• Sort shipments
• Respond to customer questions
• Purging items that do not sell online

Education & Experience

• Experience in customer service, merchandise handling, shipping/warehouse experience preferred
• Computer literacy required; Microsoft Word, Excel and Outlook email application and internet skills preferred
• Independent self-starter who can work without close supervision, extremely proactive and organized with attention to detail
• Ability to plan work to meet tight deadlines and unexpected situations and/or requests
• Ability to follow verbal and written instructions in English required
• Quality assurance or control experience helpful
• High school diploma or general education degree (GED) preferred

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.