Event Staff Member|Part-time| Liacouras Center
Philadelphia, Pennsylvania
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Overview
Event Staff Members assist the Events Department with executing and overseeing guest services, ticket taking, and act as a liaison between the event manager/coordinator to the guests for each event.
This role will pay an hourly wage of $14.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Job Expires 3/15/2024
Responsibilities
Qualifications
Overview
Event Staff Members assist the Events Department with executing and overseeing guest services, ticket taking, and act as a liaison between the event manager/coordinator to the guests for each event.
This role will pay an hourly wage of $14.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Job Expires 3/15/2024
Responsibilities
- Ability to direct and lead providing excellent customer service
- Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
- Assist guests for entry and exit into the complex
- Scan tickets and greet guests
- Assist fans in locating seats, access around the complex, and provide answers for any questions when asked.
- Being alert and proactive to potential hazards and reporting incidents when they occur
- Monitor your assigned area for issues and opportunities to make an unforgettable experience.
- Respond to all guest concerns/complaints promptly and in a professional manner
- Assist guests in ADA accessible seating sections
- Enforce all building policies and procedures to ensure a safe environment for all guests
- Manage the foot traffic flow of large crowds
- Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
- Perform other duties or tasks as assigned.
Qualifications
- Experience in a hospitality or entertainment environment is preferred
- You must love working with and helping people.
- Ability to stand for long periods of time.
- You must be able to maintain a POSITIVE attitude while handling difficult situations.
- Flexible schedule: Availability to work most events
- Evenings & Weekend availability is needed. Holiday's as needed
Created: 2024-05-07
Reference: 2062678
Country: United States
State: Pennsylvania
City: Philadelphia
ZIP: 19154
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/