Summary
In RE&D, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and forward-thinking group that manages Apple's workplaces and workplace services. We develop and run Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world. The Facilities Coordinator is responsible for receiving, dispatching, and following up on maintenance work orders, collaborating closely with business partners and vendors, soliciting quotes for services, invoice verification and updating work order status.

Key Qualifications
4+ years demonstrated ability working in a fast paced multi-facility call center environment, with a focus on providing the best possible service to a multifaceted group of customers
Facilities experience is helpful
Experience with CMMS system, and/or invoice processing is a plus
Must be organized and very detail oriented
Strong customer service and problem solving proficiency
The ability to communicate effectively and provide clear, accurate and simple direction to contractors
Manages time efficiently with demonstrated ability to multi-task
Familiarity with Mac platform and Microsoft Office programs. Must have good typing skills
Strong analytical and problem solving abilities
Must work well under pressure in a demanding environment
Strong verbal and written communication skills

Description
You will be responsible for providing support to the Facilities Operations and Maintenance Team, including coordinating vendor support to facilitate various repairs and maintenance services throughout the company. Responsibilities will include:

- Reviews and processes invoices, ensuring alignment with quoted and contractual rates

- Provides clerical and project assistance

- Assist employees and vendors with inquiries regarding repairs, invoicing, and maintenance PM's

- Answers telephones, emails and written correspondences

- Supervise and maintain accurate records, databases and other documents

- Maintains records of maintenance and other facility activity

- Provide direction to vendors as needed and ensures vendors align with our policies and procedures

- Complete general office duties as advised

- Other duties as assigned

Education & Experience
College, technical training, or equivalent work experience required

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