Field Engineer 3
Tarrytown, New York
Employer: Compunnel
Industry:
Salary: Competitive
Job type: Part-Time
Description:
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities:
Provides support for software, hardware and networking support for desktops, laptops and servers
Provides maintenance and support on legacy products
Supports Core, server products
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities:
Provides support for software, hardware and networking support for desktops, laptops and servers
Provides maintenance and support on legacy products
Supports Core, server products
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Created: 2024-05-10
Reference: BHADC4898582
Country: United States
State: New York
City: Tarrytown
Similar jobs:
-
Staff Electrical Engineer - Mission Critical (Troy, New York)
Burns & McDonnell in Albany, New York💸 $110000 - $155000 per year -
Senior Engineer - Python - Java - GO2 Unify
American Express in New York, New York💸 $110000.00 per year -
Software Development Engineer, Delivery Experience
Amazon in New York, New York💸 $129300 per year -
Application Engineer I
Deloitte in Albany, New York💸 $86000 - $143000. per year -
HVAC Building Maintenance Engineer
Fox Corporation in New York, New York💸 $34.49 - $34.49 per hour -
Mechanical Engineer
Stantec in ALBANY, New York💸 $72200.00 per year -
Distinguished Engineer, Generative AI Systems (Remote-Eligible)
eSmartloan in New York, New York -
Plant Utilities Engineer 1 (NY HELPS) - 12763
StateJobsNY in Albany, New York -
Supervisory Interdisciplinary Engineer
United States Army Installation Management Command in West Point, New York -
Let's begin! Senior Blockchain Engineer (VP Mgr-Software)Engineering (4983)
Moody's Investors Service in New York, New York💸 $184100 per year -
Lead Software Engineer - Salesforce Mulesoft Lead Developer
Northwell Health in Lake Success, New York💸 $130300 - $228000 per year -
Senior Software Development Engineer, SDKs Release Platform | AWS SDKs and Tools
Amazon in New York, New York💸 $134500 per year -
Engineer - Java - Global Advertising and Brand Management
American Express in New York, New York -
Process Engineer
Fortive in Fairport, New York -
Senior Network Engineer
Peckham Industries in Albany, New York -
Specialist Software Engineer (Microsoft Power Apps/Dynamics 365)
Metropolitan Transportation Authority in New York, New York💸 $110748 - $130719 per year -
Engineer Trainee/Assistant Engineer (Civil) - (NY HELPS) - Region 8
StateJobsNY in Hawthorne, New York -
Senior Software Developer / Senior Software Engineer
Ascent Services Group in Ithaca, New York💸 $100000 - $110000 per year -
IT Field Engineer
Delta Air Lines in New York, New York -
Union Engineer
CBRE in New York, New York💸 $48.39 per hour