Field Investigator, Asset Protection - eCrimes
Plano, Texas
Field Investigator, Asset Protection - eCrimes
The Field Investigator, Asset Protection - eCrimes is responsible for the investigation of high priority financial fraud and brand protection cases including organized retail crime, eFencing operations, workplace threats, eCommerce fraud, and critical incidents.
Primary Responsibilities:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.
For more opportunities to join our team please visit our careers page.
The Field Investigator, Asset Protection - eCrimes is responsible for the investigation of high priority financial fraud and brand protection cases including organized retail crime, eFencing operations, workplace threats, eCommerce fraud, and critical incidents.
Primary Responsibilities:
- Responsible for conducting & supporting investigative activities related to Organized Retail Crime (ORC); gathers and analyzes intelligence on marketplaces and bad actors who are involved with ORC crime rings.
- Conducts stationary, foot and mobile surveillance as necessary to develop case intelligence. Travels to markets assigned to perform job duties, as necessary.
- Thoroughly documents information gathered during investigations to aid in successful prosecution of suspects.
- Creates, maintains, and manages records using Company approved methods, proper retention of evidence and disposition of evidence. Upon successful completion of investigation, prepares professional case files and refers cases to law enforcement for prosecution. Attends hearings as required and updates appropriate files with court-related outcomes.
- Maintains relationship with local, state and federal law enforcement as necessary, key retail partners, Organized Retail Crime Associations (ORCAs), and appropriate prosecution authorities.
- Provides guidance and supports the Field Investigation team with field tactics and financial fraud trends.
- Assists in the threat assessment and response process to protect our associates, customers, and the Company brand.
- Works collaboratively with other Field Investigators, Store AP teams, District AP, Central Investigations, and Home Office AP on special projects
- Consistently meets established performance standards for the role, including, but not limited to, product and service sales, customer service, productivity, travel, and attendance.
- 5-7+ years related Asset Protection Investigation Experience, in eCommerce expertise; extensive OSINT skills required along with experience in dark web investigations
- Systems knowledge: AP systems, CCTV, exception reporting; Excel, MS Word, PowerPoint, Outlook
- Thinks Critically, Produces Results, Takes Accountability, Works Collaboratively, Prioritizes Customers, Drives Improvement
- Certified Organized Retail Crime Investigator (CORCI) or Open Source Intelligence (OSINT) Certifications, a plus
- High School or Equivalent; Bachelor's Degree preferred
- Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
- On-site amenities: Daycare, Grab & Go Store, Coffee Shop, the Local Kitchen, fitness center, free garage parking, golf simulator, arcade, pickleball courts, and vibrant co-working spaces, meeting rooms and wellness rooms.
- Exciting location: Our corporate office is located in the heart of Legacy West, a vibrant new development in Plano, Texas, with plenty of shopping, dining, and entertainment options.
- Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
- Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.
For more opportunities to join our team please visit our careers page.
Created: 2024-05-17
Reference: 1117530
Country: United States
State: Texas
City: Plano
ZIP: 75093
About JCPenney
Founded in: 1902
Number of Employees: 60000
Website: https://www.jcpenney.com/
Career site: https://jobs.jcp.com/
Wikipedia: https://en.wikipedia.org/wiki/JCPenney
Instagram: https://www.instagram.com/jcpenney/
Facebook: https://www.facebook.com/jcp
Similar jobs:
-
(USA) Asset Protection Assoc - Sam's
Sam's Club in AUSTIN, Texas💸 $20.00 - $27.00 per hour -
Asset Protection Associate - Shops @ Stone Park
JCPenney in Houston, Texas -
Asset Protection Manager-San Antonio, TX
JCPenney in San Antonio, Texas -
Asset Protection Associate - The Parks Mall
JCPenney in Arlington, Texas -
(USA) Asset Protection Operations Coach
Walmart in EL PASO, Texas💸 $65000.00 - $80000.00 per year -
Asset Protection SC Manager
JCPenney in Cedar Hill, Texas -
(USA) Asset Protection Operations Coach
Walmart in PLANO, Texas💸 $65000.00 - $80000.00 per year -
(USA) Asset Protection Assoc - Sam's
Sam's Club in SAN ANTONIO, Texas💸 $18.00 - $25.00 per hour -
Asset Protection Associate - Ingram Park Mall
JCPenney in San Antonio, Texas -
REGIONAL ASSET PROTECTION MANAGER IN DALLAS, TX
Dollar General in Dallas, Texas -
REGIONAL ASSET PROTECTION MANAGER in SAN ANTONIO, TX
Dollar General in San Antonio, Texas -
(USA) Asset Protection Assoc - Sam's
Sam's Club in AUSTIN, Texas💸 $20.00 - $27.00 per hour -
Asset Protection Data Analyst
7-ELEVEN in Irving, Texas -
Asset Protection Associate - Stonebriar Mall
JCPenney in Frisco, Texas -
Asset Protection Central Investigations Technician- Home Office (full-time, on-site)
JCPenney in Plano, Texas -
Area Manager Asset Protection - All DC/FC
Walmart in LANCASTER, Texas💸 $50000.00 - $100000.0 per year -
REGIONAL ASSET PROTECTION MANAGER in DALLAS, TX
Dollar General in Dallas, Texas -
Asset Protection Associate - North Star Mall
JCPenney in San Antonio, Texas -
Asset Protection Associate - Willowbrook Mall
JCPenney in Houston, Texas -
(USA) Asset Protection Operations Coach
Walmart in ANNA, Texas💸 $65000.00 - $80000.00 per year