All the benefits and perks you need for you and your family:

• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: PRN

Shift : Days - As needed during the week 1-2 times.

Location: 7050 Gall Boulevard Zephyrhills, Florida 33541 and 13100 Fort King Rd, Dade City, FL 33525

The community you'll be caring for: AdventHealth Zephyrhills and/or AdventHealth Dade City

• First in Florida to earn Advanced Certification for Hip Replacement and Knee Replacement (Joint Commission)
• Accredited Chest Pain Center with PCI (Society of Cardiovascular Patient Care)
• GWTG Gold Plus with Honor Roll Elite and Target: Type 2 Diabetes Honor Roll Achievement, 2020 (American Heart Association)
• One of America's Best Hospitals for Heart Care, 2017, 2018, 2019, 2020, 2021 (Women's Choice Award)
• One of America's Best Hospitals for Stroke Centers, 2017, 2018, 2019, 2020, 2021 (Women's Choice Award)
• One of America's Best Hospitals for Orthopedics, 2017, 2018, 2019, 2020, 2021 (Women's Choice Award)
• One of America's Best Hospitals for Patient Safety, 2017, 2018, 2019, 2020 (Women's Choice Award)
• Leapfrog Hospital Safety Grade A, Spring 2018, Fall 2018, Spring 2019, Fall 2019, Spring 2020, Fall 2020 (Leapfrog)

The role you'll contribute:

Patient Access is the gateway to the hospital. Associates professionally interview and register / admit patients; verify demographics, interpret and explain insurance benefits with confidence. Scan financial and medical documents into accounts. Obtain appropriate legal consent signatures. Professionally handle stressful situations while maintaining quality of work and excellent customer service. Ensure accounts are properly authorized by insurance carriers. Estimate charges and collect monies due; perform accurate cashiering functions including cash out procedures. Overcome patient objections regarding collections; educate patients regarding insurance benefits and financial responsibility. Adheres to established policies and procedures. Effectively work in a group/team setting and contributes to overall goals. Registration areas include Emergency, Outpatient and Surgery and the shifts may include working nights/weekends/holidays.

The value you'll bring to the team:

• Ability to read and communicate effectively in English
• Strong written and verbal communication skills
• 27 wpm avg net typing speed; proficient with Microsoft Office applications and computers
• Multitask proficiently, using multiple computer systems, applications and technology
• 2+ years experience in most, if not all registration and admission types and processes, scheduling, insurance verification; hospital/physician office/collections role /insurance company*
• May consider and train internal FHZ applicants with little to no experience who have successfully completed 90 days and are considered a role model in their current department
• Excellent customer service and satisfaction skills, ensures quality service is delivered to external and internal customers

Qualifications
The expertise and experiences you'll need to succeed :



• High school diploma, GED

• College training, professional certifications through AAHAM, NAHAM etc. which may be relative to the position

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