Job Description

The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources. This position is with our Financial Management Department.

Performs highly advanced (senior-level) computer systems analysis work. This work involves identifying and evaluating user requirements; recommending ways to improve or automate existing processes; documenting procedures; troubleshooting routine to complex system issues; assisting with system testing and training; and providing technical support for queries and reports.

Military Crosswalk information can be accessed at:

hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

In order to receive Veteran's preference, a copy of the DD #214 is required at the time of interview.

The successful candidate will be an integral part of the GLO's Financial Management team. To be successful the candidate must model the GLO's competencies of Integrity, Open Communications, Teamwork, Innovation and Proficiency.

Benefits

• Free Parking
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. State pays 50% of the eligible part-time employee's premium and 25% for eligible dependents.
• Optional Benefits such as dental, vision, and life insurance
• Minimum of 96+ Hours of Annual Leave a year Annual leave increases with length of service.

Essential Job Duties

• Provides daily CAPPS technical support as part of the GLO's CAPPS helpdesk. This includes but is not limited to responding to user calls, emails, and system tickets timely; identifying system issues and providing solutions; assisting helpdesk staff with troubleshooting; serving as CAPPS Level 1 Support to escalate issues to Comptroller's Office; and notifying management when problems impact change management and internal documentation.
• Provides CAPPS system expertise to end-users, management, and the helpdesk. This includes but is not limited to analyzing business processes and making recommendations, such as automation, to improve their effectiveness or efficiency; accurately and thoroughly documenting procedures and applicable workflows; testing and assisting with the deployment of new CAPPS functionality and system changes; and assisting with the training of end-users and helpdesk support staff.
• Provides CAPPS data management support to the agency, end-users, and the helpdesk. This includes but is not limited to gathering and documenting business needs and requirements; and creating/maintaining queries, reports, or other tools used for monitoring, analysis, and internal/external reporting.

Qualifications:

Minimum Qualifications

-Graduation from a four-year college/university with major course work in accounting, business, finance, or a related field. Two years of relevant work experience related to the essential duties may substitute for one year of college).

-Four years of experience working in one or more of the CAPPS Financials core modules: Accounts Payable, Asset Management, General Ledger/Commitment Control, or Purchasing/eProcurement

-Experience troubleshooting system errors and providing solutions to end users

Preferred Qualifications

-Six years of experience working in one or more of the CAPPS Financials core modules: Accounts Payable, Asset Management, General Ledger/Commitment, or Purchasing/eProcurement

-Experience with documenting business processes and developing procedures

-Experience evaluating business processes to find efficiencies and recommending best practices

-Experience using MS Excel, MS Access, MS Power Automate & MS Visio

-Experience creating training materials and conducting training classes

-Experience writing queries or developing reports via CAPPS Query Manager or Business Objects

Knowledge, Skills, and Abilities

-Knowledge of CAPPS Financials, USAS, TINS, SPA.

-Skill in using MS Office suite, performing business/systems analysis and solving problems

-Ability to collaborate and communicate effectively, be dependable, meet deadlines and produce high-quality work in a fast paced environment

Physical Requirements

This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the work-site) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.