Highway Patrol Dispatcher

Franklin County, Ohio


Employer: Ohio Department of Aging
Industry: Dispatch
Salary: Competitive
Job type: Full-Time

About Us:

Our Mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.

Ohio Department of Public Safety - Ohio State Highway Patrol

Report in location: Multiple dispatch centers

Work hours: Rotating Shifts - 24 hours/day

THIS POSTING IS FOR APPLICANTS TO APPLY TO BE PLACED IN A POOL OF CANDIDATES TO BE CONSIDERED FOR CURRENT AND FUTURE POSSIBLE OPENINGS AT THE LOCATIONS NOTED.

APPLICANTS MUST CLEARLY DEMONSTRATE HOW THEY MEET MINIMUM QUALIFICATIONS THROUGH EDUCATION AND WORK EXPERIENCE.

What You'll Do as a Dispatcher:

  • Receives and transmits radio communications and inputs information into Computer Aided Dispatch (CAD) system dispatching law enforcement and other state agencies and equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security.
  • Operates Law Enforcement Automated Data System (LEADS) terminal receiving & transmitting messages.
  • Interprets messages received & routes the information to the appropriate person.
  • Maintains radio log.
  • Prepares & types reports and correspondence.
  • Maintains proper files for correspondence and reports.
  • Receives and records telephone calls.
  • Responds to calls for service from the public (e.g., crashes, disabled vehicles, OVI).
  • Provides information &/or directions.
  • Greets and assists visitors to the patrol facility.
  • Provides liaison services to the area communities & to the other public service agencies.
  • Performs other related duties as required.
FOR ADDITIONAL INFORMATION OR QUESTIONS PLEASE CONTACT ADDispatchRecruit@dps.ohio.gov.

What's in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

Medical Coverage
  • Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Dental, Vision and Basic Life Insurance
  • Dental, vision, and basic life insurance premiums are free after completed eligibility period . Length of eligibility period is dependent on union representation.
Time Away From Work and Work/Life Balance
  • Paid time off, including vacation, personal, and sick leave
  • 11 paid holidays per year
  • Childbirth/Adoption leave
Employee Development Funds
  • The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Ohio Public Employees Retirement System
  • OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.
Deferred Compensation
  • The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Qualifications
High school diploma or GED equivalent; reading, writing & speaking English; 1 course or 3 mos. exp. in typing, operating a personal computer & word processing; 1 course or 3 mos. exp. in public relations or customer service to include techniques for dealing with difficult situations.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

AGENCY PREFERRED QUALIFICATIONS:

Knowledge of law enforcement procedures; 6 mos. exp. in public relations; 12 mos. exp. in operation of computer. Valid Ohio Class "D" Driver License.

Job Skills: Dispatch

T echnical Skills: Dispatch

Professional Skills: Adaptability, Customer Focus, Attention to Detail

Created: 2024-05-17
Reference: 23000BIN
Country: United States
State: Ohio
City: Franklin County