Knowledge, Skills and Ability Requirements

• Be a reliable and effective team player, display ability to be self-directed and show initiative with client care
• Skilled in providing basic personal care functions
• Demonstrated ability to think critically without direct supervision and the ability to escalate when appropriate

• Understanding and empathetic attitude toward client and families
• Able to adjust to varying home situations

• Good housekeeping and home management skills, including meal and snack preparation according to care plan - this may include following a specialized diet plan as identified on the care plan
• Good communication skills and a helpful attitude
• Ability to use computer software program and smart phone for required education, scheduling and care plan documentation
• Represent the company in a positive and professional manner through a high level of customer service
• Ability to establish and maintain effective relationships with clients and office staff

Must have a current and valid Driver's License in good standing along with reliable transportation and proof of auto insurance

Qualifications:

Education
High School Diploma or Equivalent
Experience
Two years of continuous work experience
Two years of previous patient care experience; specific experience as designated by work area may be required
Experience
Six months of experience as a Certified Nursing Assistant or Home Health Aide for the elderly population
Previous customer service experience
Licensure, Certification, Registration

Licensure, Certification, Registration
Home Care Aide
or
CNA Certificate approved by the State of Connecticut
or
Matriculation in a nursing program
or
Completion of education in a related health field (i.e. medical assistant program, EMT certification, etc.)