Posting Details

Position Details

Posting Number G/R13927P

Working Title Hotel Front Desk and Concierge - Temporary

Department PSO-Cont Ed-Aux Oper-Hotel

About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

College/Unit/Department website www.georgiacenter.uga.edu

Employment Type Employee

Additional Schedule Information

Up to 30 hours per week based on business needs. Hours are not guaranteed.

Advertised Salary $13.25 per hour, commensurate with experience

Anticipated Start Date 05/01/2024

Posting Date 04/04/2024

Closing Date

Open Until Filled Yes

Special Instructions to Applicants

Location of Vacancy Athens Area

EOO Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.



Duties/Responsibilities

Duties/Responsibilities

Front desk operations, assisting guest with general information, handling guest complaints, maintaining cash drawer, greeting guests and assisting with luggage, driving courtesy van, attendance and participation in training sessions and meetings.

Percentage of time 100

Position Details

Position Information

Classification Title Temporary Office/Clerical

FLSA Non-Exempt

UGA Job Code

FTE .75

Minimum Qualifications

Position Summary

Provide the guests of the Georgia Center with outstanding Front Desk customer service with efficient and effective registration and billing services in a professional, friendly environment. Concierge duties include greeting guests and assisting with luggage and providing courtesy shuttle services.

Relevant/Preferred Education, Experience, Licensure, Certification in Position

High School Diploma. Prior hotel front desk experience or related customer contact experience preferred.

Knowledge, Skills, Abilities and/or Competencies

Positive attitude and outgoing personality. Good verbal and written communication skills. Detail oriented with organization and time management skills. Computer literate. Strong work ethic and honesty.

Physical Demands

Stand for long periods of time utilizing a computer and/or phone; walk and move about the hotel; reach, bend, and stoop; climb stairs: lift up to 30lbs; drive courtesy van.

Is this a Position of Trust? Yes

Does this position have operation, access, or control of financial resources? Yes

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Is driving a requirement of this position? Yes

Does this position have direct interaction or care of children under the age of 18 or direct patient care? No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.



Contact Information

Recruitment Contact

Contact Details

Recruitment Contact Name Leta Salazar

Recruitment Contact Email leta.salazar@georgiacenter.uga.edu

Recruitment Contact Phone 706-542-3403

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Do you possess a valid driver's license?
   • No Response
   • No
   • Yes

Applicant Documents Required Documents Optional Documents

1. Resume/CV
2. Cover Letter