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About Us:

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 40 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio's students and communities through gaming innovation.

We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

Click here to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube!

If you are ready to play...Come join us!

What You'll Do:

Responsibilities of the Inside Sales Support Specialist include but are not limited to:

• Provide inside sales support to regional sales staff to accomplish sales goals
• Review sales data and reports to assist in identifying sales opportunities within specific districts or zip codes
• Learn and use Lottery software programs to review sales and ticket information
• Maintain extensive and up-to-date inventory of Point-of-Sale materials
• Coordinate the instant lottery ticket return process for the region
• Provide customer service to customers and retailers
• Assist prospective retailers with completing their applications
• Assist with processing customer claims and placing the prize amount on credit cards according to procedure
• Research discrepancies in retailer ticket orders
• Report stolen or missing ticket inventory
• Provide front desk administrative support coverage in a backup capacity
• Take supplies to the Lottery Sales Representatives in the field and/or to retailers when needed
• Use a walk behind forklift to move inventory
• Perform other duties and work on special projects

OFFICIAL STATE OF OHIO CLASSIFICATION: Administrative Professional 3 (16873)

What's in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period . Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Qualifications
30 months experience or 30 months training in secretarial/administrative professional field.

-Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 months experience in secretarial/administrative professional field.

-Or 12 months experience as Administrative Professional 2, 16872.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Administrative Support/Services, Customer Service, Operational and Administrative Support, Sales, Inventory Control, Warehousing, Attention to Detail, Customer Focus, Interpreting Data, Teamwork