Job Summary The Lead Food Service Worker provides direction, training, and task assignment to the staff in the work area assigned. The lead position provides a working example to staff as well as direction for policy and procedures, customer service, area-specific work job functions and performance expectations. The lead may work in one of the retail cafes, patient care areas, pot/dish room, catering or pantry as assigned. Each work area has unique work task assignments as noted in the position description. Incumbent maintains and supports department food quality, sanitation, and service standards throughout the department. Incumbent has knowledge of safe food handling techniques and ability pass the ServSafe certification process. This position requires more specialized skills to oversee activities such as cashiering, food preparation, patient meal service, catering events and customer service for both internal and external customers. Incumbent supports an environment in which all customers feel valued and respected, promotes a professional and courteous approach in a public setting. Incumbent is responsible for ensuring timely set-up, display and preparation in support of menu selections in a clean, safe, and sanitary environment. Under limited supervision, incumbent works independently and performs skilled food preparation, serving and general maintenance. Incumbent is responsible for marketing and promotion of daily special to cafeteria patrons for multiple cafeteria(s) in a large hospital Food Service department. This position may be responsible for one or more service areas during the absence of Lead positions and Supervisors.

Apply By Date

(5/31/2024 at 11:59pm)

Minimum Qualifications

• Customer service experience working directly with customers.
• Leadership skills.
• Ability to express self and communicate well in the English language
• Ability to write in a neat, bold, and legible style
• Ability to communicate effectively with patients, staff, visitors, and management with tact and diplomacy.
• Ability to use portion control, observe food quality and contribute to cost containment.
• Lift heavy containers (hot/cold); push pony and tier carts when they are full.
• Ability to use/break down for cleaning any mechanical or power equipment (coffee urn, juice dispenser, toaster, cash register, etc.) used in the performance of the position's duties.
• Ability to follow written and oral instructions.
• Ability to read, understand, and accurately prepare recipes.
• Organizing skills to accomplish tasks in a timely and efficient manner.
• Ability to operate a cash register and other mechanical/power equipment.
• Knowledge in basic sanitation/safety procedures and policies and the ability to follow these as outlined in Department and EH&S Policies, Procedures, and guidelines.
• Ability to use of kitchen measuring equipment (scales, scoops, ladles, etc.) or ability to learn for accurate portion control.
• Knowledge of basic food terminology.
• Basic mathematic skills.
• Manual dexterity to operate food service and accounting equipment.
• Exercising good judgment when determining appropriate action or setting priorities.

Department Description

Food and Nutrition Services (FNS) provides food services to patients, staff and visitors at UC Davis Health and clinical nutrition services for patients

Preferred Qualifications

• ServSafe certification is required within 6 months of employment with renewal prior to expiration.
• Must have a valid California Driver's License
• Experience working in a union environment.
• Prior experience facilitating team building, engagement and change management workshops or training.
• Experience with food preparation and work in a high-volume dining environment.
• Experience with POS and cash handling
• Knowledge of University and departmental policies and procedures.
• Knowledge of therapeutic diets and food allergens.

Position Information

• Salary or Pay Range: $23.80-$29.63
• Salary Frequency: Hourly
• Salary Grade: 127
• Payroll Title: MED CTR FOOD SVC WORKER LD
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100%
• Shift Hours: 08
• Location: Surgery & Emergency Serv PAV
• Union Representation: Yes, SX
• Benefits Eligible: Yes
• Hybrid/Remote/On-Site: On-SIte

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis Health offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our handy Benefits Summary and our Benefits Page

• If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Paid time off for professional development as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Special Requirements

• Must be willing and able to work variable shifts (including graveyard, weekends &holidays), hours, and to rotate to various units/buildings/areas to meet the operational needs of the Department.
• Participate in DMV Pull Notice System, if driving is involved
• This position is a critical position and subject to a background check and drug screen. Employment is contingent upon successful completion of background investigation including criminal history, identity checks and drug screen.
• As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit:https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere