Position Overview

Leads evaluation of business requests to determine requirements, feasibility, and recommend business solutions. Contributes to product vision and strategic direction. Identifies potential efficiency gains in team process/procedures including leveraging innovation where feasible. Fosters mutually beneficial working relationships for business and IT by working closely with end users and application development team. Uses their deep business and technical knowledge to contribute to system capabilities.

Responsibilities

• Leads a project support team, including hiring, mentoring, growing, and empowering.
• May supervise or manage four or fewer employees, and responsible for team's performance, coaches and mentors team members.
• Conducts structured walkthroughs of requirements with business and project team members.
• Assist with prioritizing work within an iteration and targeted release.
• Document the clients' business needs in the form of user stories.
• Creates business process and technical diagrams for shared understanding
• Conduct grooming sessions with full team (users, developers dba's, needed IT partners, etc.).
• Facilitate technical grooming session with development team to document technical support stories.
• Create defect and enhancement items to be added to the backlog, collaborate with software engineer for mutual understanding.
• Assists in evaluation of business requests to determine feasibility, researches and identifies options.
• Evaluates new or enhanced solutions to determine potential issues and communicates how problems may affect business and recommends solutions.

Requirements

EDUCATION AND EXPERIENCE

Required:

• 8+ years IT-related experience, such as Business Analysis, Data Analysis, etc.
• Broad business knowledge and proficiency in application support aptitude
• Knowledge of programming languages, project management, and application or systems development methodologies
• Basic SQL query writing skills and other technical acumen
• Insurance and/or reinsurance industry knowledge

SKILLS AND ABILITIES

Required:

• Lead an Agile/Iterative project team in the role of business analyst
• Maintains a working competency of technology stack associated with project solutions
• Advanced oral and written communication skills demonstrating ability to share and impart knowledge
• Advanced investigative, analytical and problem-solving skills
• Advanced interpersonal skills
• Advanced data analysis skill
• Advanced ability to set goals and handle multiple tasks, clients, and projects simultaneously
• Advanced ability to appropriately balance priorities, deadlines, and deliverables
• Advanced ability to translate business needs and problems into viable/accepted solutions
• Advanced negotiating and persuasion skills
• Advanced ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
• Advanced skills in customer relationship management and change management
• Ability to be flexible when needed, take initiative, and demonstrate accountability
• Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions
• Ability to appropriately balance priorities, deadlines, and deliverables
• Ability to work well within a team environment and participate in department/team projects

Company Overview

Reinsurance Group of America, Incorporated (NYSE: RGA) is one of the largest global providers of life reinsurance, with offices around the world. RGA delivers expert solutions in individual life reinsurance, individual living benefits reinsurance, group reinsurance, financial solutions, facultative underwriting, and product development. Our mission is to enhance our clients' prosperity by supporting their financial and risk management capabilities.

The general pay range for this position is $100K - $140 per year. Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits