Posting Type: Open Competitive

Work Type: Full Time

Nature of Work:
The work of this classification involves assisting in the marketing of City of Omaha services and the greater Omaha metro area as a desirable destination for residents and visitors. This position will serve as a database expert and assist with website functionality through the Customer Relationship Management (CRM), and Content Management System (CMS) and other database systems. An incumbent in this position exercises considerable independence in the performance of duties and responsibilities and receives general guidance from a superior.

Parking and Mobility
Assists with creating, maintaining, and executing, media plan for division programs and initiatives Assists with creating annual report for public consumption by compiling information, formatting, and editing. Documents and coordinates project communication plans. Works with third party vendor(s) providing marketing and communication services.

Education and Experience: The knowledge, skills, and abilities may be acquired through, but are not limited to, the following combination of education and/or experience.

High school diploma or its equivalent, supplemented by courses in business practices and typing AND One year of experience in typing and general clerical work OR Any equivalent combination of experience and training.

Special Requirements: Must possess a valid motor vehicle operator's license from the time of appointment. Must be available to work flexible hours, weekends, and holidays.

Pay Range: $20.17 with step increases to $27.39 Hourly

Benefits: Forty-hour work week. Paid leave per year: twelve days vacation; eighteen days sick; and fourteen holidays. Employee's group health insurance, including major medical, vision, and dental, for individual or family. Defined benefit pension plan, plus Social Security, and more. See hr.cityofomaha.org for detailed information.

Who Can Apply: Any person who meets the qualifications and other requirements described in this posting.

How to Apply: Completed City of Omaha employment applications must be submitted using the online application from the City website. It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department by the stated deadline. You may confirm receipt of any materials and forms by contacting the Human Resources Department. If the materials are not received in the Human Resources Department by the stated deadline, they will not be considered. There will be no exceptions to this rule. If you do not meet the requirements at the time of this posting, once you do meet the requirements you may apply when it is posted again.

Examination Information: The examination will consist of a training and experience form designed to assess job-related knowledge, skills, and abilities of the position. The training and experience form will be given to candidates once their application has been received, reviewed by a recruiter, and accepted to test for the position. The form must be completed and returned to the Human Resources Department by June 6, 2024 (passing score 60%). Final eligibility list will be the training and experience form weighted 100%.

Veteran Points: To claim five (5) points for veteran's preference, you must submit proof of service (such as a DD-214) that includes the date of induction, date of honorable separation, and Social Security number. (You must have completed more than 180 consecutive days of active duty.) To receive an additional five (5) points credit for disability, you must submit proof of eligibility from the United States Department of Veterans Affairs dated within the last 12 months. This information must be submitted to the Human Resources Department by 6/6/2024.

Required Knowledge, Skills, and Abilities:

* Knowledge of business English, spelling, grammar and punctuation
* Knowledge of general office procedures and standard clerical techniques and office equipment
* Ability to perform basic mathematical computations to include addition, subtraction, multiplication and division
* Ability to operate a computer and its attendant software to access databases, compose correspondence, gather information, create electronic sales presentations, and compile reports
* Ability to proofread documents for spelling, punctuation, and grammar
* Ability to make decisions on the basis of policies, procedures, laws, and regulations and apply them to work problems
* Ability to work alone effectively and to motivate oneself with little supervision
* Ability to maintain departmental and clerical records and to prepare reports from them
* Ability to communicate effectively, both orally and in writing
* Ability to understand oral or written instructions
* Ability to sit and type 76 - 100% of the time
* Ability to move objects weighing up to ten (10) pounds up to 33% of the time

Essential Functions: Any one position may not perform all of the duties listed, nor do the listed examples include all of the duties that may be performed in positions allocated to this class.

* Provides administrative support to the marketing staff.
* Analyzes and optimizes database and ensures database accuracy.
* Mines consumer database and coordinates mailings and contests.
* Updates and maintains website content.
* Ensures website coding accuracy and serves as the web partner liaison for website functionality.
* Assists in the design and creation of multi-media content and serves as graphic design support.
* Creates and edits multi-media content.
* Maintains library of branding, marketing, and communications content.
* Maintains video and photo galleries
* Fulfills and tracks consumer requests.
* Tracks and reports measures of success.
* Maintains regular job attendance in accordance with a schedule established for the position by the supervisor.
* Performs other related duties as assigned or as the situation dictates within the scope of this classification.
* The following essential functions are specific to the designated division:
* Omaha Convention and Visitors Bureau (OCVB):
* Maintains leisure, media, and partner database.
* Tracks earned media and prepares monthly and quarterly reports for distribution to appropriate tourism partners.
* Reviews, summarizes, and advises on proposals from outside entities desiring OCVB business.
* Assists in coordinating site visits and familiarization trips.
* Parking and Mobility:
* Assists with creating, maintaining, and executing, media plan for division programs and initiatives
* Assists with creating annual report for public consumption by compiling information, formatting, and editing.
* Documents and coordinates project communication plans.
* Works with third party vendor(s) providing marketing and communication services.

Conditions of Employment: Candidates must provide proof of U.S. citizenship or proof of permanent residence or authorization to work. The City of Omaha reserves the right to conduct criminal history, driving record, reference and credit checks and a background investigation on applicants for employment. Successfully passing a criminal background review, reference check, and if applicable, a credit check, is required as a condition of employment. If applicable, the City will require that you successfully pass a review of the driver's license, driving abstract, a pre-employment drug test, a hearing test and a back screening examination as a condition of employment. Failure to provide the information requested in the application process in a truthful, accurate and complete manner may result in disqualification, revocation of conditional employment or termination.

Reasonable Accommodation: The City of Omaha does not discriminate on the basis of disability. If you need a disability-related accommodation during the job application or selection process, advise the Human Resources Department at least 48 hours prior to the need by emailing peremploy@cityofomaha.org.

For a complete description of this job classification, visit hr.cityofomaha.org

Contact Points:

City of Omaha Human Resources Department
1819 Farnam St, Suite 506
Omaha, NE 68183

Phone: (402) 444-5300
Fax: (402) 444-5314

Website: hr.cityofomaha.org
Email: peremploy@cityofomaha.org