BCforward is currently seeking a highly motivated Network System Engineer in Charlotte, NC!

Anticipated Start Date: [ASAP]

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: [12 Months]

Job Type: [FULL TIME (Contract), [Hybrid]

Pay Range: [$65-70/hr]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

• Looking for a professional engineer with in-depth knowledge of carrier/transport and SIP access technologies.
• The position will reside in Bank of America Access/Shared Services Engineering team directly supporting
• Architecture and Engineering functions for Collaboration and Productivity products and solutions.
• This senior resource working in this position will be responsible for development of:
• Program schedules
• Program tasks
• Communication materials for senior leadership
• Engineering documentation in relation to fast moving programs
• Ability to partner with communicate to technical resources while concurrently delivering presentation materials and program management details to C-Level is critical to this roles success.

Key Responsibilities:

• Provide program guidance and develop program timelines from an engineering point of view in partnership with our program management office
• Develop ROM/SOW quotes for projects for equipment placement and licensing
• Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests.
• Directly support business initiated projects.
• Direct and communicate with leadership on status of programs and open issues.
• Provide local software and hardware support requiring complex integrated configurations in the areas of; Ribbon SBC (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, Toll Free Engineering, with integrations to products such as Avaya, Cisco, and Genesys.
• Complete SIT testing, document results, develop and write scripts, MOP and low level designs for implementation and configuration of Ribbon SBC, SecureLogix, Intrado E911 and associated integrations.
• Strong knowledge of session border controllers; Ribbon 7k Session Border Controller and SIP/TDM Trunking.
• Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, codecs is required.
• Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.

Professional Competencies (Must Haves):

• Experience in program communication and program management
• Excellent customer service skills including reporting, organization, written and oral communication and task prioritization.
• Communication skills a must, powerpoint, visio, structured program updates
• Must be highly motivated and a self-directed individual.
• Experience with configuration and support experience in a complex multi-layered network environment.
• Participate in cross-functional teams and ability to work effectively in a geographically dispersed team.
• Experience working under tight deadlines and high pressure environment.

Technical Competencies

• 10+ Years telecommunications experience.
• Strong knowledge of session border controllers; Ribbon 7k Session Border Controller and SIP/TDM Trunking.
• Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, codecs is required.
• Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.
• Knowledge of LAN/WAN communications, switches and routers.
• Extensive PBX/ACD experience, working knowledge of CTI, IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation
• Excellent troubleshooting and analytical skills.
• Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations.
• 3-5 years of experience in LAN/WAN networking
• BA or BS in Telecommunications, Data Communications or Computer Science

MUST HAVES:

Required (hard) skills/experience
1. Ribbon SBC
2. Intrado E911
3. SecureLogix

Preferred skills/experience

1. Network Routing/Switching
2. Carrier/Transport
3. Program Management

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Privacy Policy - BCforward

Updated August 17th 2022

Interested candidates please send resume in Word format Please reference job code 222679 when responding to this ad.