Parking Operations Specialist

Loudoun County, Virginia

Employer: Virginia Jobs
Industry: Hold for NV280 - Office of Finance
Salary: $16 per hour
Job type: Full-Time
Title: Parking Operations Specialist

Agency: Northern VA Community College

Location: Loudoun - 107

FLSA: Nonexempt

Hiring Range: $16/hr

Full Time or Part Time: Part Time

Additional Detail

Job Description:
General Description:
This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.

Duties and Tasks:
  • Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
  • Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams.
  • Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
  • Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.
  • Operating a state enforcement vehicle while preforming duties.
Essential Functions:
  • Front Desk
  • Manage Print Services
  • Parking Enforcement
Minimum Qualifications:

KSAs:
  • Ability to interpret and apply policies, procedures and guidelines.
  • Communication and customer service skills
  • Good problem solving and critical thinking skills.
Required Qualifications:
  • Customer service experience
  • Computer experience working in a Windows environment
  • Valid Driver's License
Preferred Qualifications:

Additional Considerations:
  • Cash-handling experience
  • Experience in an office environment.
  • Experience dealing with customer concerns and problems.
Created: 2024-05-19
Reference: 73597_RMRewRTE083z
Country: United States
State: Virginia
City: Loudoun County

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