The Supervisor, Pharmacy Operations will serve as a member of the pharmacy management team. He/she will provide leadership and be responsible for management of multiple pharmacies, services and clinical pharmacists. He/she will be responsible for development of new programs, performance improvement, and other management activities in collaboration with other departments.

Qualifications:
Minimum Education
Bachelor's Degree Graduate of an accredited School of Pharmacy. Bachelor of Pharmacy and/or Doctor of Pharmacy (PharmD) preferred. .

Minimum Work Experience
5 years At least 5 years of Pharmacy practice experience (minimum 3 years in a hospital setting). 1 year supervisory or 2 years administration/team leader experience. .

Required Skills/Knowledge
Individual with an expertise in inpatient pharmacy operations and practices. A strong knowledge of JCAHO and other regulatory agencies' requirements. Ability to lead and manage clinical pharmacists on a daily basis.
Experienced in department budgeting. Proficient in compiling and analyzing data to support decision making.

Required Licenses and Certifications
Pharmacist Pharmacist Licensure in the District of Columbia .

Functional Accountabilities
Strategic Planning

• Contribute to the strategic plan for the department services, including short-term and long-term goals.

• Implement stragetic plans to improved inpatient workflow processes for pharmacists.

• Collaborate with upper management to evaluate the current inpatient processes as well as new programs that will improve effectiviness, feasibility, and cost.

• Ensure compliance with organization and departmental policies and procedures, as well as regulatory standards.

Compliance Management

• Provide accurate record keeping and documentation for dispensing activities in compliance with regulatory standards.

• Facilitate in off-site storage of records/documentation as well as retrieval based on regulatory standards.

• Communicate IT record keeping needs to informatics pharmacist(s) as needed to maintain compliance based on regulatory standards.

Pharmaceutical Care Operations

• Review and update compounding formularies annually.

• Maintain adequate equipment for compounding and create a plan for regular maintenance for equipment.

• Maintain and document appropriate storage of all medications in the main inpatient and satellite pharmacies.

• Work with reverse distributor to ensure thorough inventory outdate checking.

Human Resource Management

• Provide oversight of all clinical pharmacists to achieve accurate and precise work.

• Assess employee skills and aptitude; provide development and career advancement opportunities when appropriate

• Develop, implement and monitor performance improvement plans when indicated. Initiate corrective/disciplinary action

• Assist with scheduling of clinical pharmacists as well as provide orientation for new clinical pharmacists and document their training in their HR files.

Organizational Accountabilities
Organizational Accountabilities (Leader)
Deliver

• Set and clearly communicate team goals and priorities in alignment with departmental goals and budgets

• Develop the budget and assign resources to meet the team goals

• Provide the resources and guidance required for employees to perform effectively

• Develop procedures to ensure high safety and quality, and course-correct as needed

• Identify customers' needs and ensure service excellence in meeting those needs

Engage

• Be the link between the department and the team in defining the strategies to meet team goals

• Provide prompt and clear feedback to staff and support their performance

• Ensure team adherence to organizational regulations

• Manage the working environment to promote productivity and motivation

• Represent the team in clearing obstacles to high performance

• Hire staff and develop their capabilities

• Monitor and promote strong employee engagement

Grow

• Encourage and share new ways of making the right work easier to do

• Recognize and share incremental improvements in operations

• Promote the success of organizational and department initiatives by clearly aligning programs to the mission