Posting Details

Position Details

Posting Number G/R24870P

Working Title Premium Seating Gameday Ambassador - Non-student

Department Athletics-Premium Seating

About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

College/Unit/Department website

Employment Type Employee

Additional Schedule Information

Advertised Salary

Anticipated Start Date 07/01/2024

Posting Date 03/18/2024

Closing Date

Open Until Filled Yes

Special Instructions to Applicants

Location of Vacancy Athens Area

EOO Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.



Duties/Responsibilities

Duties/Responsibilities

Assist Premium Seating Directors with operational management of premium seating operation during UGA Athletics game days. Provide high levels of customer service to all Premium Seating guests while maintaining a service first and solution-minded attitude. Present exceptional interpersonal skills, via in-person or radio, by communicating with multiple constituent groups on game days including staff, donors, vendors, etc. Maintain exclusivity of premium areas by monitoring entry points, reviewing tickets, and implementing policies and procedures.

Percentage of time 70 Duties/Responsibilities

Perform all pre-game, in-game, and post-game duties specific to your positions as assigned by the Director of Premium Seating. Assist in game week preparations of the Premium Seating operations.

Percentage of time 20 Duties/Responsibilities

Other duties as assigned

Percentage of time 10

Position Details

Position Information

Classification Title Temporary Office/Clerical

FLSA Non-Exempt

UGA Job Code

FTE .49

Minimum Qualifications

Position Summary

Provide support for the game day operation and management of all premium seating spaces of University of Georgia Athletic Association by serving as goodwill ambassadors to all premium seating guests while implementing operational and procedural policies set forth by UGAAA.

Ambassadors are hourly employees who will work home football, men's basketball, women's basketball, and baseball events.

Relevant/Preferred Education, Experience, Licensure, Certification in Position

Knowledge, Skills, Abilities and/or Competencies

• Strong organizational and time management skills.
• Strong written and verbal communication skills.
• Experience working in a team-oriented environment.
• Customer service experience preferred but not required.

Physical Demands

Is this a Position of Trust? No

Does this position have operation, access, or control of financial resources? No

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Is driving a requirement of this position? Yes

Does this position have direct interaction or care of children under the age of 18 or direct patient care? No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.



Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Amy Bales

Recruitment Contact Email abales@sports.uga.edu

Recruitment Contact Phone



Posting Specific Questions

Required fields are indicated with an asterisk (*). Applicant Documents Required Documents Optional Documents

1. Resume/CV
2. Cover Letter