Title: Program Support Technician Senior DSP03506

State Role Title: Administrative & Office Specialist III

Hiring Range: Negotiable and Commensurate with Experience

Pay Band: 3

Agency: Department of State Police

Location:North Chesterfield, Virginia

Agency Website:vsp.virginia.gov

Recruitment Type: General Public - G

Job Duties

Applicants hired into this position who are not currently VA state government employees are eligible for a $5,000 sign-on bonus upon hire with signature of a 12-month agreement.

Applicants hired into this position who are currently working for VA state government are eligible for a $5,000 retention bonus after 10 months of successful service with signature of an agreement for an additional 12-months of service.

Classified Applicants hired into this position who are already working in VSP's Firearms Transaction Center (Dept 041000), or Dispatcher function are not eligible for either a sign-on bonus upon hire or a retention bonus after 10 months.

Are you looking for a challenging and rewarding position that reviews criminal background information, and determines the eligibility of Non-Resident Concealed Handgun Permit applications; based on State and Federal Law? The Virginia State Police is seeking to hire a Program Support Technician Senior (PST) at State Police Headquarters in North Chesterfield, Virginia. This is a great opportunity for anyone who excels working in a high paced decision-making environment and enjoys working as a team. The position is responsible for: (i) conducting background checks for Non-Resident Concealed Handgun Permit applications, (ii) contacting both law enforcement agencies and/or courts for incident reports or court documentation, and (iii) obtaining documentation of criminal record dispositions when needed. If this is the type of hands-on environment that you would like to work in, we want to hear from you!

We are seeking to expand our diverse team of change makers and innovators. As a member of the Virginia State Police family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with the Virginia State Police!

Established in 1932, the Virginia State Police has grown to be the largest police department in the Commonwealth of Virginia. As the mission of the Department has continued to expand, our workforce continues to grow. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become best in class. We are firmly committed to our family-like culture and are seeking to expand our diverse team. We provide an outstanding benefits package, including excellent health insurance, membership in the Virginia Retirement System, deferred compensation, paid leave starting on day one, and other benefits available to Commonwealth of Virginia Employees.

In addition, the Virginia State Police supports its personnel through a comprehensive, holistic Wellness Program. From our Therapy Dog, Piper, to full-time peer support, our wellness staff teaches and coaches "cognitive fitness" for all employees every step of the way. Our Wellness Program fosters a welcoming, peer-oriented, inclusive environment with the resources to support our employees throughout their entire VSP career. We are committed to providing the best so you can be at your best!

Contact Human Resources for additional details.

•Receives, screens, and processes applications for Virginia Nonresident Concealed Handgun Permits.
•Accesses Computerized Criminal History (CCH), Virginia Criminal Information Network (VCIN), National Crime Information Center (NCIC), and the National Instant Criminal Background Check System (NICS) Index.
•Obtains knowledge of all state and federal prohibitions to the possession or transportation of a firearm.
•Conducts research and applies analytical methodology in the interpretation of criminal arrest and disposition information.
•Issues Nonresident Concealed Handgun Permits.
•Provides assistance to the Special Programs Section of the Firearms Transaction Program.
•Provides clerical support to the Special Programs Section of the Firearms Transaction Program.
•Assists agency users of the federal eTrace System (Internet-Based Firearms Tracing and Analysis).

Minimum Qualifications

•Skill in operating computers and using Microsoft Office applications to include Word, Excel, Exchange/Outlook.
•Demonstrated ability to access, retrieve, and interpret state and federal automated records; to conduct research and apply analytical methodology in the interpretation of criminal arrests and disposition information, and document results that support findings and conclusions; to apply policies and procedures when making recommendations; to communicate effectively orally and in writing in English; and to respond to inquiries from court personnel, law enforcement, permit holders the general public.
•High school graduate or equivalent.
•Must be eligible to become Virginia Criminal Information Network (VCIN) certified, which requires either United States (U.S.) citizenship or having been a lawful permanent resident of the U.S. and eligible for naturalization.

Additional Considerations

•Considerable knowledge of state and federal criminal history databases Virginia Criminal Information Network/National Crime Information Center (VCIN/NCIC) preferred.
•Experience associated with Virginia Criminal Information Network/National Crime Information Center (VCIN/NCIC) preferred.

Special Instructions

A BACKGROUND INVESTIGATION SHALL BE REQUIRED OF EACH SELECTED APPLICANT

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P.M. on May 27, 2024. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at civilianemployment@vsp.virginia.gov.

The Department of State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation or any other categories protected by applicable federal, state or local laws.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

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