Description & Requirements

Ready to embark on a dynamic journey in customer service and office administration? Join our team where you'll be at the heart of our operations, handling everything from inbound calls to coordinating shipments with finesse. We're looking for enthusiastic individuals with a high school diploma or equivalent who are eager to learn and grow. If you're ready to dive into a role where every day brings new challenges and opportunities to shine, we want to hear from you! Apply now and be part of a supportive team where your skills and potential are valued."

Essential Duties and Responsibilities:

- Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.

- Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients.

- Type or generate letters and other documents as necessary.

- Assist in the maintenance of the office record and filing systems.

- Retrieve, log, and route correspondence (faxes, email, letters, etc.).

- Prepare and log outgoing and incoming shipments.

- Ensure document control of mail and project correspondence.

- Handle mail and postal machine.-Assist with coordination of meetings both internally and with the customer and participate as necessary.

- Backup support for recording and providing meeting minutes within the required time frame as necessary.

Additional Duties and Responsibilities:

- Receives, sorts, and logs incoming and outgoing documents, including consumer and Supports Coordinator mailings.

- Logs returned packets and letters with bad address flag.

- Batches incoming documents by document type.

Minimum Requirements

Minimum Requirements:
- High School diploma, GED, or equivalent required.
- 0-2 years of experience required..

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Hourly Base Pay Minimum for this Position

$

15.00

Hourly Base Pay Maximum for this Position

$

16.00