***This is a re-posting from JC-423734. If you previously applied to that JC, please reapply to this new JC. ***

Under supervision of the Staff Services Manager I in the Patient Management Unit (PMU), the incubment will work closely with internal and external stakeholders to support timely and appropriate patient placement or indetify pateint treatmnet pathways for patient populations committed to the Department of State Hospitals (DSH). The incumbent will provide assistance with requests from the DSH Legal Division, the PMU Care Coordination Clinical Team, and other key stakeholders. The incubment will conduct research, prepare reports, and relay information pertaining to special project assignments, as requested.

This role requires impeccable customer service skills, strong analytical skills, attention to detail, and consistently providing courteous and professional coordination with county partners, DSH staff across facilities, contractors, and external stakeholders.

Willing to consider an Associate Governmental Program Analyst (AGPA). Duties will reflect the appropriate position candidate is hired into . Indicate on your application if you're applying for the SSA or AGPA classification.

***Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey

You will find additional information about the job in the Duty Statement .

Working Conditions

• DSH-Sacramento is located at a new 11 floor high rise building at 1215 O Street.
• This position is physically located in Sacramento and is currently offered with the potential for a hybrid work environment. Consistent with Policy Directive 5338, Telework may be considered with prior approval from management. If approved, incumbent is expected to report to work at the Allenby building at least twice per week, as directed by their supervisor. Travel throughout California site visits, including overnight travel to DSH partnered treatment facilities, will be required with prior notice.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES ANALYST
• ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-431601

Position #(s):
461-515-5157-XXX

Working Title:
Referral Coordinator/Patient Navigator - Hybrid Telework

Classification:
STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A
$3,941.00 - $4,933.00 B
$4,726.00 - $5,916.00 C

Shall Consider:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,684.00 - $7,114.00 A

# of Positions:
4

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
Department of State Hospitals
1215 O Street, MS 17
Sacramento, CA 95814

The mission of the Department of State Hospitals (DSH) is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings.

DSH-Sacramento moved into a modern, sustainable and innovative office building located at 1215 "O" Street, Sacramento, California. Some of the amenities of the new building include the following:

• First-floor retail space (separate access from 12th Street)
• Café with multiple vendors available to the public
• Outdoor seating with pedestrian walkways
• Large, shared conference room on the first floor with a maximum capacity of 162 individuals
• An employee fitness center with a yoga studio, cardio equipment and weights
• Plaza area with a kitchenette on each floor
• Lactation rooms
• More conference rooms and collaborative working spaces available throughout the building - small, medium and large
• Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol
• Mobile computer equipment, cloud-based technology and Wi-Fi for all staff

Department Website: https://www.dsh.ca.gov

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

***While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.***

NOTE: If applying by mail, please do not submit the "Equal Employment Opportunity" questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only.

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section.

Foreign Degrees or Transcripts - Applicants with foreign degrees or transcripts who wish to apply their coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages:

• National Association of Credential Evaluation Services or
• Association of International Credential Evaluators, Inc.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/23/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of State Hospitals
Attn: Kelli Lile
1215 O Street, MS 17

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of State Hospitals
Kelli Lile
1215 O Street, MS 17

Sacramento , CA 95814
Application drop-off locations may be non-operational during weekends and holidays.
08:30 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  Please see the Statement of Qualifications section at the bottom of this job advertisement for more details.
  
  Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.
  
• Other - Proof of completion of 12th Grade or equivalent .
  
  Eligibility for this classification requires the "equivalent to completion of the 12th grade," candidates must SUBMIT HIGH SCHOOL DIPLOMA/HIGH SCHOOL TRANSCRIPTS or UNOFFICIAL TRANSCRIPTS FROM COLLEGE/UNIVERSITY to demonstrate the "equivalent to completion of the 12th grade" with their application package. Unofficial Transcripts must include the date(s) the diploma, certificate, or degree was awarded.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits
Benefit information can be found on the CalHR website and the CalPERS website.

Benefits include: Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system.

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dsh.ca.gov
Human Resources Contact:
Kelli Lile
(916) 651-5667
sacclassificationandpay@dsh.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Human Rights
(916) 573-2727
dsh.eeo@dsh.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ should include your name with "Statement of Qualifications" appearing below it in the page header, and the header contents should be centered. Each question(s) must be numbered and addressed in the same order as listed below. Resumes and/or Cover Letters cannot replace the SOQ. Applicants that do not submit the required SOQ may be disqualified.

Requirements for Statement of Qualifications:

• Paper Size to be 8 ½" x 11"
• Left, Right, Top, and Bottom Margins to be 1"
• Double Spaced
• Font type to be Arial. Font size to be 12
• Do not exceed two pages in length

Please respond to the following questions:

Please describe a time when you had to gather and analyze data from multiple sources and present recommendations to a supervisor. What was the assignment and what resources did you use?

Please describe your experience managing multiple workloads and your process for ensuring deadlines are timely met.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.