Restaurant Manager | Ko'a Kea Hotel and Resort

Full Time Positions Available

Salary: $65k - $75k

Our Property:

On the sunny south shore of Kaua'i, you'll find the golden beaches of Koa' Kea Hotel and Resort. Inspired by the Pacific's spectacular sunsets and vibrant sea life, this exceptional 121-room boutique resort was named the #1 resort in Kauai for its beachfront accommodations, breathtaking views, luxurious amenities, and personalized service.

Job Summary

The Ko'a Kea Hotel and Resort is seeking an individual with a strong commitment to outstanding service and a keen sense of detail to join our team as Restaurant Manager.

If you are an individual who is passionate about delivering great service and gets satisfaction from being a part of a great team, then the Ko'a Kea Hotel and Resort is the place for you. If you are prepared to make a difference in each guest's life, then the Ko'a Kea Hotel and Resort will be a place you will be proud to become a part of.

Overview:

The Restaurant Manager supervises the work activities of the entire food service department to ensure that food & beverage service is at the highest level. The Restaurant Manager will maintain all standard operating procedures for the front of the house restaurant department. He/she will screen applicants, train new associates, evaluate, coach & counsel, schedule, and discipline associates.

What You Will Accomplish:

• Maintain warm, hospitable guest relations in all guest contact.
• Responding to individual guest needs as they occur.
• Manage operations and staffing according to forecasted and actual needs of the hotel and outlets.
• Supervise food and beverage service staff, including counseling, termination, performance evaluations, training, and development.
• Assist in the development of the annual budget. Monitor performance against plan.
• Establish and maintain cost control systems for staffing.
• Ensure quality services are rendered in meeting guest needs.
• Schedule staff according to labor standards and forecasted occupancy.
• Enforce procedures for the acceptance, security, and return of guests lost and found items.
• Maintain productivity and labor cost goals.
• Monitors and trains food & beverage service staff in the preparation and presentation of menu items.
• Ensures that the food & beverage staff is learning and growing as service professionals.
• Immediately alert hotel management of emergency situations via all communication avenues.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Actively listens to others.
• Works to resolve disagreements and is respectful of peers and co-workers.
• Protect guest safety and well-being; be courteous to all guests and co-workers.
• Thoroughly completes projects and assignments professionally with care.
• Adjusts to high pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Always conducts him/herself (acts and dresses) professionally; sets standards for all.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Scrupulously follows all Ko'a Kea Hotel & Resort policies and procedures.

What You Will Bring:

• Knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Knowledge of all hotel departments and functions.
• Good mathematical and computer skills.
• Ability to actively listen to others.
• Ability to lift and pull a minimum of 20 pounds.
• Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Ability to be a team player.
• Ability to tolerate moderate amounts of walking.
• Driver's license and ability to maintain a clean driving abstract for a minimum of three years.
• Ability to operate automatic and manual vehicles.

Physical Requirements:

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Pharmacy Insurance
• 401K
• Referral Bonus
• Paid Time Off
• Birthday Holiday (Full-Time or Part Time Only)
• Gone Fishing Holiday (Full-Time Only)
• Opportunities for advancement

The Ko'a Kea Hotel and Resort, one of Pacific Hospitality Group's Meritage Hotels, welcomes your interest in applying for this position.

Pacific Hospitality Group is an Equal Opportunity.