Become a part of our caring community and help us put health first


The Sales Support Professional is part of our Field Sales team, committed to introducing community partners and seniors themselves to the value our primary care centers offer with the objective of procuring new patients.

This role will support our Conviva Sales team from Miami, Broward, Palm Beach and Treasure Coast.

The Sales Support Professional is responsible for working closely with the field sales team, primary care center leadership, the health plan broker relationship manager and others, cross-functionally, to support overall prospect and patient engagement in the market. This includes both B2B and B2C channels.

The Sales Support Professional’s responsibilities include:

• Utilize Upcoming event platform (Salesforce/BlackThorn Event Management)
• MRC (Marketing Resources Center) - selection, preparing flyers for production and mailing.
• Ordering collateral materials for events
• Requesting Certificate of Liability for large events
• Responsible for completing compliance forms and getting the approval of events and selected initiatives.
• Occasional evening and weekend work may be required as business needs dictate.
• Support field sales team in efficient and effective execution of events
• Develop and maintain calendar of sales events in market.
• Utilizing CRM (Salesforce) to provide administrative support, including lead entry, tracking, and event attendance.
• Ensure all programs and activities adhere to compliance guidelines/CMS regulations.
• Attend and facilitate activities as time allows.
• Meet at least 1 per month, with Associate Directors in their market. Some of these meeting will be in person.
• Participation in some of the assigned markets will be required. Large events examples: AEP Kick OFF, Medical Center Open Houses, other large community events (health fairs, conferences, etc., as well as large broker engagement events.

Use your skills to make an impact


Required Qualifications

• 1 - 3 years of experience in sales, marketing, or related field
• Proficient in Microsoft Office - Word, PowerPoint, Outlook & Excel
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• 2-4 years experience in event/activity management, sales support or marketing, focusing on the senior population.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with a high level of quality, productivity and communication

Preferred Qualifications

• Associate or bachelor's Degree.
• Healthcare industry experience.
• Bilingual
• Salesforce platform experience

Additional Information

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$43,400 - $59,600 per year

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About Us


About Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humanato take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.