At Thompson, we believe our guests select Thompson because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

The Seasonal Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

This is not you typical career opportunity. This is the Hyatt Touch.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.
• Ability to work AM's, PM's, Weekends and Holidays

Benefits available with this position include:

• Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment
• 401k & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short term disability insurance
• New Child Leave & Adoption Assistance
• Compassionate Leave
• Paid Time Off:

• Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time.

• Hire Date Through Four Years - 10 Days or 80 hours
• Five to Nine Years - 15 Days or 120 hours
• 10 years or greater - 20 Days or 160 hours
• Sick Leave:
• Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle’s Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt
• Extended Illness Days: unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
• Holiday Pay:
• Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating Holidays.

Additional perks may include:

• Colleague Discounted Rates as of the 1 st day of employment
• Complimentary Room Nights for full-time and part-time positions after 90 days of employment
• Flexible Spending Account
• Subsidized ORCA Pass or free parking
• Tuition Reimbursement of $1,000.00 per calendar year
• Complimentary Dry Cleaning of Uniforms
• Employee Assistance Program

Wage Information: Pay ranges are listed on each job posting individually.

Hourly role: The hourly rate for this position starts at $27.06 with an increase to $27.56 after 90 days.

Hourly roles with five-year rates: The hourly starting rate for this position is $27.06 with an increase to $27.56 after 90 days. This position also has an established rate for colleagues who remain in the position for five years, which is an additional $0.50

Hourly roles with seven year rates: The hourly starting rate for this position is $27.06 with an increase to $27.56 after 90 days. This position also has an established rate for colleagues who remain in the position for seven years, which is an additional $0.75

Hourly roles with ten year rates: The hourly starting rate for this position is $27.06 with an increase to $27.56 after 90 days. This position also has an established rate for colleagues who remain in the position for ten years, which is an additional $1.00