Sr Business Operations Manager
Miami, Florida
Employer: Nicklaus Children's Health System
Industry: Management
Salary: Competitive
Job type: Full-Time
Description
Job Summary
Responsible for continuous process improvements to optimize and streamline business operations, business processes, and workflows for the organization. Provides operational analysis, consultation, and supports leadership to attain system business objectives that supports our Mission. Liaisons and partners with other support areas and leaders. Assists and serves as a resource in the development and monitoring of annual operating budgets for the areas supported. Supports the MOR process for all areas supported (primarily supporting the understanding of variances and validating with leadership), capital budgets, and supports business plans. Identifies, collaborates, and supports initiatives to improve business operations, performance, and revenue optimization. Explores impacts of multiple growth and strategic initiatives/differentiators.
Job Specific Duties
Qualifications
Minimum Job Requirements
Knowledge, Skills, and Abilities
Job Summary
Responsible for continuous process improvements to optimize and streamline business operations, business processes, and workflows for the organization. Provides operational analysis, consultation, and supports leadership to attain system business objectives that supports our Mission. Liaisons and partners with other support areas and leaders. Assists and serves as a resource in the development and monitoring of annual operating budgets for the areas supported. Supports the MOR process for all areas supported (primarily supporting the understanding of variances and validating with leadership), capital budgets, and supports business plans. Identifies, collaborates, and supports initiatives to improve business operations, performance, and revenue optimization. Explores impacts of multiple growth and strategic initiatives/differentiators.
Job Specific Duties
- Tracks and trends operational, financial, and quality KPIs for the applicable service areas (monthly, quarterly, and annually).
- Assists operational leaders in preparing variance explanations for KPIs and identifies trends for such variances.
- Works with operational leader to discuss findings and formulate action plans. Supports leader in the execution of action plans.
- Continuously involved in identifying operational efficiencies and working with operational leader and hospital CFO to execute such opportunities.
- Prepares the monthly and quarterly operating report at the direction of the operational leader.
- Assists operational leader with the development of programs or strategic initiatives by compiling all relevant research and feasibility studies necessary to evaluate and execute.
- Serve as project manager by planning, organizing, and directing the completion of an assigned project while ensuring it is completed on time, on budget, and within scope.
- Works as liaison between hospital finance and hospital operations to ensure consistency in the execution of finance procedures, as well as, the development of department operating and capital budgets and forecasts.
- Manages the development of operations dashboard together with IT and with the input from operational leader and finance leadership.
- Maintains established departmental policies, procedures, and objectives. Provides guidance and consultation to key personnel regarding business operations financials.
- Oversee and monitor staff project work, financial reporting, schedule, and performance levels.
Qualifications
Minimum Job Requirements
- Bachelor's D egree in Business Administration, Healthcare Administration, or related field
- 4-7 years of p roject management experience in healthcare environment
- 4-7 years of h ospital financial and operational data analysis experience
- 4-7 years of l eadership or people management experience
Knowledge, Skills, and Abilities
- Master's degree preferred.
- In-depth knowledge of hospital operations to include understanding of applicable service area workflow and quality standards.
- Ability to apply industry standards and best practices.
- In-depth knowledge of hospital financial operations to include understanding of volume, net revenue, and expense drivers for the applicable service areas.
- Ability to track and trend performance through the use of various finance and data application tools such as: PeopleSoft, Axiom, Labor Lytics, Business Objects, etc.
- Understands financial month-end close process.
- In-depth knowledge of state and federal regulatory guidelines relevant to the applicable service area and ability to apply such guidelines to relevant projects, strategic initiatives, etc.
- In-depth knowledge of programmatic development for applicable service areas.
- Ability to understand market trends for the applicable service area through the tracking of market share data.
- Ability to prioritize and plan time effectively in order to balance multiple tasks and projects with different completion dates.
- Proficient in Microsoft applications: Excel, Word, Access and PowerPoint
- Ability to maintain confidentiality of sensitive information.
- Excellent written and oral communication skills.
Created: 2024-05-15
Reference: 26673
Country: United States
State: Florida
City: Miami
ZIP: 33129
Similar jobs:
-
Operations Manager - Practice Transformation
Mayo Clinic in Jacksonville, Florida💸 $100484.80 per year -
Operations Manager
Amazon in Orlando, Florida -
(USA) Operations Manager - Floor (Fashion, Import,...
Walmart in DAVENPORT, Florida💸 $66000.00 - $105000.0 per year -
Senior Supervisor, Operations Management (Malabar, FL)
L-3 Technologies in Malabar, Florida -
Studio Sales & Operations Manager
Orange theory in Boca Raton, Florida -
Manager Resource Planning Operations
Southern Glazer's Wine & Spirits in Miramar, Florida -
Resort Engineering & Sustainability Manager-Operations
Wyndham Destinations in Orlando, Florida -
Facilities Operations Manager
Knight Enterprises, LLC in Titusville, Florida -
(USA) Operations Manager
Walmart in RIVERVIEW, Florida💸 $65000.00 - $80000.00 per year -
Practice Manager of Operations
AMERICAN DENTAL PARTNERS in Nocatee, Florida -
Senior Manager, Event Resourcing & Operations, FIFA World Cup 2026
AEG in Miami, Florida -
Manager Non-therapeutic Research Operations
Moffitt Cancer Center in Tampa, Florida -
Assistant Facility Manager, DOT Shuttle Operations
Transforce in Orlando, Florida -
Practice Manager of Operations
AMERICAN DENTAL PARTNERS in Bradenton, Florida -
Catering Operations Manager, Amalie Arena
Delaware North in Tampa, Florida💸 $46100 - $62200 per year -
Research Operations Program Manager
AdventHealth in Orlando, Florida -
Practice Manager of Operations
AMERICAN DENTAL PARTNERS in Sarasota, Florida -
Operations Manager, Affordable Housing Investments
Raymond James Financial Incorporated in Saint Petersburg, Florida -
Senior Manager, Access Management Operations, FIFA World Cup 2026
AEG in Miami, Florida -
Field Operations Manager
Ecolab in Ft Lauderdale, Florida