TriState Capital Bank is an independent chartered bank subsidiary of Raymond James. Headquartered in Pittsburgh, PA, TriState Capital Bank provides premier private banking, commercial banking, and treasury management products and services to corporate, institutional, and high-net-worth (HNW) clients.

Job Summary

Under general supervision, uses specialized knowledge and skills obtained through experience and/or training to complete daily deposit operations processing within mandatory timelines. Assists with the monitoring of assigned functional area, including collaborating with the management team to identify opportunities for efficiency and productivity improvements and assisting with special projects. Train other associates, monitor highly routine work and detailed complex work. Extensive contact with internal and external clients is required to identify research and resolve problems.

Essential Duties and Responsibilities

• Completes daily processing of ACH exceptions, large dollar check reviews, ACH and GL reconcilements.

• Completes daily maintenance and verification reports.

• Completes monthly dormant, Reg O, and Reg D reports.

• Completes Reg E and ACH disputes per regulatory guidelines and timeframes.

• Completes quarterly Visa volume reporting.

• Contacts client regarding possible fraudulent transactions.

• Monitor the work of others and provide cross-training, as required.

• Identifies and resolves systemic and operational issues.

• Initiates efficiency and productivity improvements.

• Assists with special projects, as required.

• Completes system and ancillary system testing

• Works extensively with outside system vendors to resolve complex system and client issues.

• Monitors ever changing regulatory environment and provides management with impact summaries and suggested resolutions.

• Completes yearly regulatory reporting.

• Operates standard office equipment and uses required software applications.

• Performs other duties and responsibilities as assigned.

Qualifications:

Knowledge, Skills, and Abilitie

Knowledge of

• Concepts, practices, policies and procedures of deposit operations.

• Extensive ACH knowledge.

• Operations and systems of assigned functional area.

• General accounting procedures.

• Basic principles of banking and finance.

Skill in

• Processing daily deposit operations work within a designated timeframe.

• Verifying information for accuracy and completeness.

• Analyzing operational processes and processes and identifying opportunities for improvement.

• Operating standard office equipment and using required software applications.

Ability to

• Partner with other functional areas to accomplish objectives.

• Attend to detail while maintaining a big picture orientation.

• Read, comprehend and apply business-related information.

• Interpret and apply policies and identify and recommend changes as appropriate.

• Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast- paced work environment.

• Communicate effectively, both orally and in writing.

• Work independently as well as collaboratively within a team environment.

• Serve as a role model and lead others in providing a high level of customer service.

• Establish and maintain effective working relationships at all levels of the organization.

Educational/Previous Experience Requirement

Education/Previous Experience

• Associate's degree or equivalent and minimum of five (5) years back office deposit processing experience.

• ~or~

• Any equivalent combination of education, training and/or experience approved by Human Resources.

Licenses/Certifications

• None required

Raymond James Guiding Behaviors

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcome

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm