Systems Administrator (Help Desk)
Herndon, Virginia
Employer: Cornerstone Defense
Industry:
Salary: Competitive
Job type: Part-Time
- Location: Herndon, Virginia
- Type: Contract
- Job #3141
Title: Systems Administrator (Help Desk)
Location: Herndon, VA
*Clearance: *Active TS/SCI w/ Polygraph needed to apply *
Company Overview:
Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our attention on improving the overall work/life experience they have supporting the mission. Our Team is pushed every day to use their industry leading knowledge to provide end-to-end solutions to combat our nation's toughest and most secure problems. If you are looking for a place to not only be professionally challenged, but encouraged and supported by a company that cares, don't look any further than Cornerstone Defense.
Seeking a System Administrator /Help Desk Specialist Senior to provide Tier 1-3 level support in the Herndon, VA area. The successful candidate will be a self-motivated, independent worker who can also work in, and contribute to, a team environment. The candidate will be part of a team that supports the hardware and software infrastructure for an enterprise minded organization. This position requires a broad knowledge of hardware maintenance and care, system administration, knowledge of automation technologies, and scripting. This position also requires a knowledge of security and accreditation practices and procedures and the ability to work with several enterprise resources and teams in the operation of an enterprise digitization infrastructure. Candidate must be willing to take on other duties as assigned, within the scope of the position, based on program requirements.
• Provide support to Customer automated systems via support requests
• Provide tracking and reporting of support requests open, closed, and active for Customer's Automated Systems.
• Utilize a Customer approved support request tracking system.
• Meet Customer established goals for addressing support requests. Utilize Customer approved tracking system to provide Customer approved metrics on a weekly and monthly basis for Customer review.
• Provide response to support requests based on Customer time requirements.
• Respond to after-hour and weekend critical support requests based on prior scheduled Customer requirements
• Performance of general system administration activities: user account creation, manage access controls, implementation and review of security policy, hardware installation, driver installation, software patching, monitor activity logs, and creation of automation scripts.
• Provide technical support for applications as needed to interface with the user base.
• Maintenance and care of digitization hardware, to include: installation, troubleshooting, maintenance, and repair.
• Make objective and technically sound recommendations for potential future hardware and software purchases.
• Serve as a Data Transfer Officer (DTO)
• Generate weekly, monthly, and yearly metrics reports.
• Learning, supporting, and training users on different types of digitization hardware.
1. Key Requirements
2. • Working knowledge of JIRA tickets.
3. • ServiceNow experience with incident and change management requests.
4. • Working knowledge of Window and Linux O/S*.
5. • Working knowledge on AWS Systems Administration. *
6. • Previous experience with public facing website administration is desired.
7. • Must have 6 years of relevant experience or equivalent in years' experience which include related certifications and education equivalents.
Created: 2024-05-17
Reference: 1387592922
Country: United States
State: Virginia
City: Herndon
Similar jobs:
-
Systems Administrator
SAIC in Chantilly, Virginia -
Systems Administrator / IT Security Support Specialist
Modern Technology Solutions, Inc. in Chantilly, Virginia -
Windows Systems Administrator
SAIC in Reston, Virginia -
Linux/UNIX Systems Administrator
SilverEdge in Reston, Virginia -
Systems Administrator - Requires TS/SCI Clearance
Piper Companies in Springfield, Virginia💸 $90000 - $100000 per year -
Systems Administrator
Leidos Holding in Vienna, Virginia💸 $68900.00 per year -
Linux Systems Administrator
Leidos Holding in Alexandria, Virginia💸 $87100.00 per year -
Linux Systems Administrator - TS/SCI w/Poly required
General Dynamics Corporation in Herndon, Virginia💸 $119000 - $161000. per year -
Systems Administrator- Expert
Crimson Phoenix in McLean, Virginia -
ServiceNow Systems Administrator
SAIC in Arlington, Virginia -
Senior Systems Administrator
LONGEVITI LLC in Lorton, Virginia -
Systems Administrator- TS/SCI with Polygraph
General Dynamics Corporation in Springfield, Virginia💸 $76500 - $103500. per year -
Windows Systems Administrator
SilverEdge in Herndon, Virginia -
Top Secret Linux Systems Administrator
Insight Global in Fairfax, Virginia -
Systems Administrator III
KES, Inc. in Norfolk, Virginia💸 $33 - $45 per hour -
*Systems Administrator II
TASC Technical Services in Virginia, Virginia💸 $54.00 per hour -
Senior Windows/ColdFusion Systems Administrator
GAP Solutions, Inc. in Herndon, Virginia -
Systems Administrator Senior Advisor (Platform/Infrastructure/DevOps) - TS/SCI required
General Dynamics Corporation in Fort Belvoir, Virginia -
Systems Administrator
SilverEdge in Springfield, Virginia -
Systems Administrator
Virginia Jobs in Richmond, Virginia💸 $105000 per year