Job Description

Overview

BlueWater Federal is looking for Technical Writer to support The U.S. Department of Transportation's (DOT) Office of the Chief Information Officer (OCIO).

This program will provide on-site support for the daily operations and maintenance of the DOT web platform on the Office of the Secretary of Transportation's Drupal Content Management System (CMS). Tasks also include the integration and development of new content and/or websites within the CMS and migration to Drupal 8 and/or possible adoption of a new CMS.

Responsibilities

• Support the development, review, and delivery of project documentation and deliverables.
• Create customer-facing documentation for technical enterprise software and developer tools.
• Clearly document complicated procedures in simple and understandable manner and compose material according to a set standards and templates.
• Coordinate, facilitate, write, edit, track progress, and package documentation for review and approval among the appropriate stakeholders. Responsible for assessing stakeholder needs and developing and executing plans to meet those needs.
• Prepare technically accurate, accessible, and easy-to-use user-facing documentation.

Qualifications

• Bachelor's degree or equivalent combination of education or experience preferred.
• Must have an active Public Trust clearance.
• 3+ years of technical writing experience

Must have proven ability to create technical content, assess customers' needs, reduce customer effort, and improve the overall customer experience; create easy-to-use and accessible user documentation.

At BlueWater Federal Solutions, a Tetra Tech company, health and safety play a vital role in our success. BlueWater's employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state and federal authorities.

BlueWater Federal Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.