PRIMARY RESPONSIBILITIES

• Serves as a member of the leadership team providing strategic direction on patient care and nursing related issues. Works effectively as a team member in a dynamic executive environment in a matrix organization, and promotes teamwork within and across the organization by maintaining positive relationships and utilizing effective problem solving skills.
• Oversees human resource management for the assigned area creating a culture of employee engagement. Ensures HR policies are administered consistently across function. Organizes department through appropriate structure and delegation of functions. Identifies succession planning needs within the team.
• Promotes team building and collaboration. Motivates, encourages and empowers staff to achieve personal, organizational and team goals. Recognizes accomplishment. Encourages and provides opportunity for staff input and feedback regarding improvement opportunities.
• Regularly displays and encourages ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities. Serves as a role model and mentor to nursing leaders.
• Identifies common opportunities for standardizing processes to achieve a consistent experience for all served. Develops strategies to ensure premier patient satisfaction. Leads development of nursing practice standards to facilitate effective utilization of the electronic health record.
• Establishes and implements key quality metrics to evaluate the quality of patient care. Participates in ongoing continuous quality improvement education and training. Evaluates patient services processes across the organization for quality, cost effectiveness, efficiency and regulatory compliance, and recommends measures to streamline operations and reduce duplication.
• Monitors nursing practice, clinical outcomes and process improvement initiatives to achieve value based outcome metrics. Assumes fiscal responsibility through budgetary planning and implementation. Develops and manages the operating and capital budgets for patient services operations, analyzes variances, develops plans and takes appropriate actions for productivity and performance improvements.
• Maintains knowledge and achieves compliance with federal, state and local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls. Regularly informs and updates staff on organizational and industry issues.
• Works to continuously improve patient services while enhancing service to patients and optimizing relationships with business partners.
• Partners across the organization to support smooth transition of care for patients across care settings to ensure optimal setting of care to address patient needs.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Master's degree

EXPERIENCE

• Eight years nursing experience, with four years' in leadership

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
State of Work Location: Missouri

• Registered Nurse (RN) Issued by Compact State
• Or
• Registered Nurse (RN) - Missouri Division of Professional Registration

Named 150 Top Places to Work in Healthcare 2023 - Becker's Healthcare

Named One of America's Greatest Workplaces for Diversity 2023 - Newsweek

Named One of America's Greatest Workplaces for Women 2023 - Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization's 40,000 team members and more than 12,800 providers are committed to providing exceptional health care services and revealing God's healing presence to everyone they serve.

With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 13 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Angela Jones

Executive Talent Acquisition

Angela.Jones1@ssmhealth.com

SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law.

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