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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

To support its continued evolution, American Express is seeking an experienced risk professional to help ensure safe and sound banking & business operations by creating embedded partnerships focused on reducing technology and operational risk.

The VP will lead a team of risk advisors, each assigned to a member of the Technology Leadership Team and corresponding Business Unit.

The ideal candidate will be an experienced and proactive leader responsible for technology risk, operational risk and information security control enforcement. The ability to deliver measurable outcomes and results in a fast-paced, large-scale environment while building lasting partnerships and credibility is essential.

The ideal candidate will have the following characteristics:

• Experience working with large-bank Regulators and in complex global environment.
• Broad understanding of information security disciplines with emphasis on vulnerability management, data protection, infrastructure security, application security, identity and access, incident management, risk management, and data analytics.
• Broad understanding of operational risk management principles.
• Calm and decisive under pressure. Natural operational leadership in stressful situations.
• Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.
• Experience in developing high performing talent.
• Proven ability in extending and maintaining strong relationships in a complex multi-national corporation. Ability to translate technical cyber security concepts to non-technical business leaders.
• Strong problem solver with the ability to use analytical methods to affect change.
• Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrix environment.

KEY RESPONSIBILITIES

• Establish strong partnerships with key stakeholders across technology organizational towers and lines of business to provide consultation on IT/IS and operational risk.
• Provide tailored risk reporting on an ongoing basis to each technology group with tactical consultation on risk identification, measurement, and treatment.
• Partner closely with Information Technology and Information Security standard owners and control owners on risk remediation prioritization efforts to influence risk reduction across the organization.
• Act as a bi-directional advocate representing business unit and technology leadership interests in control owner and policy discussions.
• Elevate operational risk management practices through the risk advisory function, leading to improved documentation, enhanced controls, timely issue management, and overall improved risk culture.
• Drive other Technology Risk related activities which arise based on the needs of the Technology Risk mission.

CRITICAL LEADERSHIP CAPABILITIES

Strategic Thinking

• Explains specifically how changes in competitors, clients, and market segments affect our own business or institution.
• Informed by an external industry perspective that includes awareness of "over the horizon cyber risk."
• Translates broad corporate strategies into clear, specific objectives and plans for units and individuals.
• Creates plans that address specific segments or contrasts local market with other locations or segments.
• Thinks 2-3 years ahead.

Driving Results

• Works to achieve goals while overcoming obstacles and/or planning for contingencies.
• Shows strong feelings (i.e., urgency) about reaching targets.
• Reviews performance and progress on a regular basis to ensure team is achieving results. Benchmarks own performance against industry best practices for security.
• Tests to see if goals are sufficiently challenging and implements corrective action based on deviations.

Collaborating and Influencing

• Will bring a passion to change the culture within the technology organization alongside an ability to enter a culture where influence and collaboration is critical to driving change constructively.
• Negotiates with a genuine give-and-take approach and decisions are shared.
• Spends time identifying all stakeholders necessary and meets or connects with all of them, neglecting no one to shape a collective consensus.
• Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people.

Building People Capability

• Serves as a talent magnet for American Express.
• Dedicates time and energy to maintaining and growing followership of high-caliber, highly motivated talent.
• Gives critical feedback in behavioral terms and discusses suggestions for improvement.
• Uses existing institutional programs and brings new practices and strategies to support employees' career growth in individual ways.
• Uses a regular assessment and feedback process to focus the development effort.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Qualifications

Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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