(Remote) - Workforce Administration Associate - Employee Data Management - Shared Services Center

Description

The Employee Data Management departments of the Shared Services Center at West Virginia University is currently accepting applications for a Workforce Administration Associate.

About the Opportunity

This position works in the Employee Data Management area of Workforce Administration and will focus on processing human resources and payroll information for all positions in the Oracle Mountaineer Administrative Processes (MAP) system Accountable for timely and effective processing in accordance with established Service Level Agreements (SLAs).

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 15 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

• Keys information into the Mountaineer Administrative Processing system (MAP) for all changes to existing employee's data. This includes, but is not limited to position changes, changes in salary, terminations, tax and address changes, etc., Information is keyed in accordance with rules and guidelines developed by the Talent and Culture, and Payroll and Tax Services. Responsible for accurate input of all transactions into HR systems within specific and designated time frames to ensure timely processing of deliverables and Service Level Agreements.
• Audits, certifies and rectifies employee data from Taleo Onboarding in order to execute WVU Hire to MAP syncing process.
• Creates and inputs into MAP all aspects of position data.
• Ensures position data is correct and aligned with the position classification, FTE, standard conditions, and organizational hierarchy. Queries MAP to identify vacant position numbers. Communicates final compensation review results to business units upon notification from COE Compensation team.
• Creates and updates supervisor changes that link to the time and leave systems.
• Updates job description repository with position and supervisory changes.
• End-dates organizations as needed.
• May assists with promotion and tenure processing in MAP
• Assists with personnel filing as needed
• Demonstrates service excellence and positive interpersonal relations when working with all other internal and external customers.
• Escalates issues, where required, through a formalized issue/inquiry escalation process within HR Services as well as to other business partners, where applicable
• Ensures the upload, and notification, of Tax and Direct Deposit forms to the Payroll staff after employee has been keyed

Pay Grade: 14

Qualifications

• Associates degree in Business, Human Resources, Industrial Relations. Public Administration, or a related field, or equivalent applicable work experience. (e.g. High School degree or G.E.D. and two years of administrative experience)
• A minimum of two (2) years of expereince involving:
  • Administrative experience, preferably in a position that requires practical application of Oracle or similar personnel/payroll data management system.
  • Demonstrated experience in the use of Microsoft Office applications (Excel, Word, PowerPoint, Access) and human resources information systems, preferably Oracle.
  • Prior working knowledge of Oracle is preferred.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, Abilities

• Attention to detail and accuracy with keying information.
• Ability to research issues and prepare options for resolution.
• Ability to learn MAP position set up, supervisor hierarchy and organization changes procedures.
• Demonstrated experience navigating multiple computer screens, including entry of required information.
• Ability to manage multiple tasks.
• Communicate effectively, both orally and in writing.
• Effective interpersonal skills and demonstrated success with ability to build and maintain effective work relationships.
• High degree of integrity and reliability.
• Demonstrated ability to use Microsoft office products, such as Excel, Word, Access.
• Demonstrated experience in providing exceptional level of customer service, to all levels of the organization.