Title: 00399 - Administrative & Office Specialist III

State Role Title: Admin Office Specialist III

Hiring Range: $29,772 - $32,675

Pay Band: 3

Agency: Norfolk State University

Location:Norfolk State University

Agency Website:WWW.NSU.EDU

Recruitment Type: General Public - G

Job Duties

Norfolk State University's Parking Office invites applicants for the position of Administrative & Office Specialist III. The Administrative & Office Specialist III will perform a variety of complex administrative and technical duties to include:

1. Processing citation payments and payment demand letters.
2. Issue parking passes.
3. Handles complaints regarding parking tickets in person or via telephone.
4. Accurately records information in the T2 Flex system.
5. Organize group and special parking request and coordinates with the parking supervisor to ensure the necessary procedures have been implemented.
6. Working under all weather conditions; stand, walk and lift 10 lbs.
7. Working rotating shifts to include day, night, weekends and some holidays.
8. Entering and retrieving information pertaining to vehicle registration, identification and status, using the hand-held computer system to write citation.
9. Working all special events.
10. Assist with special events to include planning and coordinating placement of cones and reserve spaces for large or small events, daily and on weekends.
11. Assist the Ticket Writers when staff shortage accrue.
12. Work the Gates when needed.
13. Mandatory overtime for special events.

Minimum Qualifications

1. Demonstrated experience in keyboarding.
2. Demonstrated ability to interpret policies and procedures.
3. Good command of the English language and the ability to use good discretion and sound judgement when handling a situation.
4. Considerable experience with computers.
5. Demonstrated clerical skills.
6. Demonstrated ability to work under all weather conditions; stand, walk and lift 10 lbs.
7. Demonstrated ability to work rotating shifts to include day, night, weekends and some holidays.
8. Demonstrated ability to enter and retrieve information pertaining to vehicle registration, identification and status, using the hand-held computer system to write citation.
9. High school diploma or General Education Development (GED) equivalency diploma.
10. Must have a valid driver's license and a good driving record.
11. The ability to work the front desk to include answering the phone and writing parking passes.
12. Good computer skills required and the use of Microsoft office.
13. Excellent oral and written communication skills.
14. The ability to work independently and take the appropriate action with minimum supervision

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.