Title: Sr. Director, Strategic Communications
Why You'll Love Cisco

We change the World. You will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your curiosity about connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.
Who You'll Work With

In this dynamic role, you will be pivotal in aligning and disseminating the Customer Experience (CX) strategy throughout the organization, in close collaboration with the CX leadership and communications team. Your interactions will be with some of the most dynamic minds at Cisco. You will also play a key role in communicating and activating this strategy outside of Cisco to key audiences such as press, analysts and customers. Your responsibilities will include partnering with teams in corporate communications, events, analyst relations/public relations (AR/PR), and the Executive Leadership Team (ELT). You will articulate and promote the vision and strategy of the CX brand. Your efforts will focus on building strategic relationships and improving the visibility and reputation of the Modern Apps product portfolio, both within and outside the company, to support and propel the business's objectives. You will also contribute to building Cisco CX's reputation as a leader in helping our customers achieve maximum value from AI.
What You'll Do

• Develop, activate and amplify an effective communications platform for our EVP & Chief Customer Experience Officer.
• Lead development and execution of comprehensive communication strategies, both external and internal. Evolve these based on outcomes and trends in the industry.
• Function as a trusted voice for the EVP & Chief Customer Experience Officer, capturing, sharing and reinforcing her priorities and concerns effectively.
• Serve as a thought leader and spokesperson for the EVP & Chief Customer Experience Officer's SLT team, particularly regarding the key outcomes Cisco CX delivers for our customers.
• Build and leverage relationships with key leaders, stakeholders and execution partners within Cisco for scale, quality and impact. These include Corporate Marketing and Corporate Communications activating web, social, event disciplines as well as PR and AR.
• Responsible for plan and content in support of blogs, keynote presentations, press releases, analyst briefings, customer meetings
• Partner with People & Communities (P&C) to communicate internal initiatives and programs.
• Ensure clear communication of organizational activities and direction to employees.
• Manage communications calendars and budgets for significant communications initiatives.

Who You Are

The job requires an individual with a deep understanding of current technical trends, particularly in modern applications and generative AI. Incumbent should be an outstanding communicator with a successful history in crafting engaging content and improving the visibility of an executive or a specific business area. They should be recognized as a collaborative content development expert who knows how to tailor messages to different audiences. The candidate must be proficient in the technology industry and skilled at using various tools to connect with and captivate diverse groups. Outstanding verbal and written communication abilities are crucial. Additionally, the role demands experience in fostering solid relationships within a sophisticated, interrelated network of collaborators, coupled with a comprehensive grasp of the executive's role and the overarching business strategy.
Minimum Requirements

• BA/BS in Marketing, Business, Communications or equivalent combination of skills and experience.
• 12+ years in an internal/external communications role.
• 10+ years supporting VP+ executives in a Comms role.

Preferred Requirements

• Possess advanced PowerPoint skills.
• Exhibit strong writing capabilities.
• Provide samples of writing, including speeches, messaging, and storytelling.
• Proven project management skills.
• Demonstrated history of developing and executing strategic executive communication plans.
• Experience in developing thought leadership content.
• Capable of understanding technical issues and market factors.
• Exhibit executive presence with the ability to advise and collaborate with executives.
• Be flexible to travel approximately 20-25% of the time.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We are the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it is not what we make but what we make happen which marks us out. We are helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We are helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, which bring people together around commonalities or passions, are leading the way. Together we are committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.