$16/hr. **REMOTE! ** - MEDICAL CALL CENTER REP

$16/hr. **REMOTE! ** - MEDICAL CALL CENTER REP

We're seeking skilled Call Center Customer Service Reps to join our remote team and drive exceptional customer service all while working comfortably from Home!

MUST HAVE 1 YEAR OR MORE OF RECENT CALL CENTER EXPERIENCE (NO EXCEPTIONS)

Apply now!

Job Title: Medical Customer Service Representative

Pay Rate: $16/hr. Weekly Pay Plus Benefits!

Schedule Availability: Mon-Sat. 8am-10pm CST (MUST BE ABLE TO WORK AN 8-HOUR SHIFT BETWEEN HOURS OF OPERATION)

Start date: OCTOBER 2024

We offer weekly pay, referral programs, equipment, and even online classes to help improve your skills. We promote a friendly work environment and a place to grow your career.

What you will do day to day...

• Answer inbound calls and make some outbound calls assisting with medically related inquires.
• Using computer skills for data entry.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.
• Working with carriers to ensure coverage of medication on behalf of the patient.

Requirements:

• Must have a Minimum of 1 year call center customer service experience.
• Provide positive customer service and empathy.

• Must have High Speed Internet with modem access.
• Strong verbal communication and active listening skills.
• Basic knowledge of medical terminology and insurance processes (preferred).
• Excellent customer service skills with a patient-focused attitude.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Strong multitasking and organizational skills

For immediate consideration please email an up-to-date resume to Austin.bustos@remx.com and mention $16/hr. please mention (MEDICAL CSR POSITION)