$23/hr. REMOTE Medical Call Center Manager

Phoenix, Arizona

Employer: RemX
Industry: 
Salary: $23 per hour
Job type: Full-Time
!!HIRING NOW FOR OCTOBER START DATE!!

Lead, Inspire, and Drive Success!

We're seeking a dynamic Call Center Manager to oversee operations, motivate teams, and ensure top-notch customer experiences.

If you're a results-driven leader ready to make an impact, this is the opportunity!!

!!APPLY TODAY!!

Position Details: REMOTE Medical Call Center Manager

Pay: $23/hr.

Training & After Training Schedule: 8/hr. Shift M-F between the hours od 8am-9pm EST.

***All Equipment Will Be Shipped To Your Home***

Job Details:
  • Assist the Call Center Supervisor with driving performance metrics for all team members
  • Manage daily attendance for the team
  • Handle escalated customer issues and provide effective resolutions.
  • At times may lead morning huddles and shift end huddles
  • Analyze advanced metrics on agents daily stats
  • Manage weekly reports on team and agent level performance


Requirements: MUST HAVE AT LEAST 1 YEAR OF PREVIOUS CALL CENTER LEADERSHIP EXPERIENCE
  • Previous experience as a team leader in a Call Center or similar role.
  • Excellent leadership and communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in call center software and CRM systems.


For Immediate Consideration:

Please email an up-to-date resume to Kathryn.dugger@remx.com and mention

"CC Lead" in the email subject line.
Created: 2024-09-05
Reference: 1193667
Country: United States
State: Arizona
City: Phoenix
ZIP: 85008

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