Academic Advisor & Success Coach

About Bay Path University:

When Bay Path opened its doors to students in 1897, it had a very clear goal: to provide a practical, affordable, and career-oriented education to prepare students to not only meet the needs of companies, organizations, and communities but to also thrive in their professions, identify and realize their dreams, and make a lasting difference in the world. From the beginning, Bay Path prided itself on being entrepreneurial, constantly pushing the boundaries of the academic experience to fit the student...to start them on the road of success. That spirit and philosophy is best reflected in our shared vision, "At Bay Path, every learner's dreams of a better career, a richer life, and a brighter future will be realized."

Recognizing that our learners come first, we know it is equally important that we develop, cultivate, and sustain a culture that binds us together as a community. As part of the University's ongoing commitment to diversity, equity, inclusion, and belonging, we draw upon our eight Core Values-beliefs that provide the internal framework and a moral compass for how we work and interact with each other.

Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges and Graduate Programs by The Chronicle of Higher Education Almanac, and is a member of the Women's College Coalition. With a main campus in Longmeadow, MA, and a satellite location in East Longmeadow, MA, Bay Path offers undergraduate, graduate (for women and men) degrees, and professional certificates.

For 125 years, we have been committed to preparing our students to navigate a constantly changing world. Whether it is one of our innovative academic programs, groundbreaking online learning platform, or We Empower Learners and Leaders initiative, we educate our students in ways that will help them to grow, learn to adapt, and always to flourish. Be part of the change. Be Bay Path.

We invite you to visit our website at www.baypath.edu where you can learn more about Bay Path University.


Job Description:

• Position Code: AASC
• Job Type: FT
• Position Schedule: Monday - Friday, 8:30 am - 5:00 pm (some evening or weekends required)

JOB SUMMARY:

This position provides success coaching and advising to Cambridge College students to support their success and to aid students in achieving their academic goals. The position reports to the Director of Academic Advising, and works closely with advisor/coaches, faculty, and professional staff from other offices to ensure consistent delivery of academic planning and support services to students. The Academic Advisor & Success Coach must be available to work a flexible schedule (including evenings and occasional weekends).

ESSENTIAL JOB FUNCTIONS:

• Provide advising and academic coaching for up to 300 Cambridge College students.
• Monitor the academic progress of students, and collaborate with students to develop a personalized action plan tailored to meet students' academic and professional goals.
• Employ strong skills in active listening, interviewing, and individual assessment in order to provide students with a professional evaluation of their academic support needs.
• Work with students to develop effective study habits, learning strategies, organization and time management skills.
• Create and update Academic Plans and assist students in the registration process.
• Verify that transfer credit for incoming new students has been evaluated and credited.
• Provide accurate and timely information to students and make referrals as necessary.
• Help students navigate college services, make internal and external referrals as necessary, coordinate follow-up and document outcomes.
• Design and implement interventions as needed.
• Facilitate student contact with faculty and staff to resolve issues and understand institutional policies.
• Outreach to at-risk student populations, monitor their progress, and follow up as needed.
• Collect data and maintain records of outreach and meetings with students.
• Participate in new student advising and registration programs and orientations.
• Provide classroom presentations relevant to advising and academic coaching services and resources.
• Serve on campus-wide committees.
• Attend trainings as required.
• Perform any other duties or tasks as assigned by the University.

OTHER RESPONSIBILITIES:

• If you operate a University owned, leased or personal vehicle at any time while performing your duties you must follow all policies and procedures outlined in the Operations Manual. You must have a valid driver's license and must successfully pass the online safe Driving Course and driving record check at time of hire and annually thereafter. Additionally, you must report any driving offense, on or off company time, which causes a loss, suspension, or any other change in your license status. You must report this change within one business day of the offense. You can report this change to the Human Resource Department or your direct supervisor. Failure to do so can lead to disciplinary action, up to and including terminations.

This list of essential job functions and other responsibilities is representative of those duties and responsibilities that are required of this position. However, the list is not to be considered as all-inclusive.


Requirements:

• Master's degree in higher education administration, counseling or closely related field preferred.
• Experience in higher education advising, coaching or career advising, preferably with adult students.
• Excellent organizational communication, customer service, and interpersonal skills required.
• Demonstrated commitment to a culturally and socio-economically diverse learning environment.
• Proficiency in the use of technology in advising services.
• MS Office Software.
• Must be an effective team player.
• Must be organized and detail oriented.
• Excellent customer service skills.
• Behavioral requirement of treating fellow employees, students, and the institution's guests with civility, and to refrain from actions that disrupt the efficient functioning of the College.
• Ability to follow directions and complete tasks accurately and accept supervisory input.
• Ability to adhere to University policies and procedures.
• Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines.
• All new employees must complete the FERPA, Anti-Harassment, and any other required online trainings within 15 days of employment.
• Should be committed to a culture of diversity, equity, respect and inclusion; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from ones' own.
• General knowledge of the University's mission, purpose and goals and the role this position plays in achieving those goals.

Additional Information:

Commitment to Diversity, Equity, and Inclusion
Bay Path University is a diverse community devoted to proactively nurturing a campus-wide culture that promotes and ensures equity, respect, inclusion and safety for all members regardless of race, color, national origin, age, gender, religion, sexual orientation and gender identity, socio-economic background, or physical ability. We are one University that opens our hearts and minds to conversations, to learning and to creating a community that is welcoming of all. Regardless of position, it is expected that each employee will embrace this commitment and demonstrate an attitude of respect toward and acceptance of all members of our community.


Application Instructions:

Applicants for this position should attach a cover letter and resume. Please apply online. Faxes and emails will not be accepted.

An Equal Opportunity Employer, Bay Path University is committed to fostering diversity in its student body, faculty, and staff.

Bay Path University is a smoke and tobacco-free community.

All offers of employment are contingent on satisfactory background checking.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply for a position please email us at HR@baypath.edu or call 413-565-1157.